Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kristine Chambers Miller

San Mateo

Summary


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes, supporting team objectives, and maintaining a positive brand image.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Instructor and Director

Academy of American Dance
08.2022 - Current
  • Supported studio management by implementing strategies to engage students effectively.
  • Collaborated with faculty to develop lesson plans aligned with the school curriculum.
  • Adapted instructional and training approaches based on individual student needs and learning styles.
  • Monitored student progress and contributed to performance evaluations through consistent communication with studio director.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent class and studio management techniques.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Advocated for mental health support and well-being of students.
  • Fostered positive learning environment, encouraging students to express their ideas and ask questions.
  • Engaged parents and guardians in educational and training processes through regular communication and meetings.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional and training strategies.
  • Met with students, parents and administrators to address and resolve students' behavioral and learning issues.
  • Provided feedback on student performance, fostering a supportive educational atmosphere.
  • Mentored new teachers, sharing valuable insights and strategies for classroom success.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.
  • Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
  • Encouraged student-led initiatives and activities, promoting leadership skills and extracurricular engagement.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Developed and implemented classroom routines to address varying student needs.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Participated in meetings to gather insights and provide feedback on operational improvements for performance productions and rehearsal processes.

Instructor and Director

Contractor for the City of San Mateo
01.1999 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Supported classroom management by implementing strategies to engage students effectively.
  • Promoted classroom safety, collaboration, and best practices.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Assisted in project coordination, ensuring adherence to timelines and objectives.
  • Adapted quickly to changing priorities, demonstrating flexibility in task execution.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Utilized technology tools to enhance interactive learning experiences for students.
  • Adapted instructional approaches based on individual student needs and learning styles.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Optimized learning plans based on student performance and feedback.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Mentored new teachers, sharing valuable insights and strategies for classroom success.

Administrative Assistant to the Director

Oracle
04.1997 - 02.1998
  • Coordinated scheduling and travel arrangements for Director, ensuring optimal time management and efficiency.
  • Developed and maintained comprehensive filing systems to enhance document retrieval and organization.
  • Managed correspondence, prioritizing urgent communications to streamline Director's workflow.
  • Assisted in preparing reports and presentations, contributing to strategic decision-making processes.
  • Facilitated departmental meetings by organizing agendas, taking minutes, and following up on action items.
  • Ensured accuracy in all written communications from the director''s office through meticulous proofreading and editing practices.
  • Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
  • Improved communication within the department through timely distribution of meeting agendas, minutes, and reports.
  • Facilitated smooth operations within the department by acting as a liaison between employees at various organizational levels including executives, peers, subordinates, vendors, and clients alike.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
  • Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
  • Collaborated with cross-functional teams to achieve project milestones while adhering to deadlines and budgets set forth by the director.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Assisted in the onboarding process for new employees by coordinating orientation sessions, preparing training materials, and serving as a point of contact during their initial transition into the workplace environment.
  • Coordinated internal resources effectively to ensure seamless transitions between tasks delegated by the director during periods of high workload demand.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted coworkers and staff members with special tasks on daily basis.

Product Manager

Atari Corporation
06.1995 - 03.1996
  • Led cross-functional teams to develop and launch innovative product strategies.
  • Conducted market research to identify customer needs and trends for new product development.
  • Collaborated with engineering and design teams to optimize product features and functionality.
  • Developed comprehensive product roadmaps aligning with company objectives and customer feedback.
  • Developed and executed market research strategies to identify customer needs.
  • Collaborated with engineering and design teams to enhance product features and usability.
  • Established strong relationships with external partners to drive strategic collaborations.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Maintained positive vendor relations to build strong partnerships.
  • Launched successful products by conducting thorough market research and identifying customer needs.

Public Relations Manager

Atari Corporation
06.1995 - 03.1996
  • Developed and executed strategic communication plans to enhance brand visibility and reputation.
  • Cultivated relationships with media representatives to secure positive coverage across various channels.
  • Led crisis communication initiatives, ensuring timely responses and minimizing reputational risk.
  • Planned and executed successful PR events, ensuring positive exposure for the organization.

Account Executive

SEGA
02.1993 - 06.1995
  • Developed and maintained strong client relationships to enhance customer satisfaction and retention.
  • Executed targeted sales strategies to achieve quarterly revenue goals and drive new business growth.
  • Collaborated with cross-functional teams to deliver customized solutions addressing client needs effectively.
  • Conducted market analysis to identify emerging trends, informing strategic decision-making for product offerings.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed fifteen software accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's roster of accounts.
  • Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Drove successful product launches, coordinating with marketing and product development teams to ensure alignment with both customer needs and licensing requirements.
  • Enhanced client satisfaction, conducting thorough needs assessments and delivering tailored solutions.
  • Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
  • Guided clients through the licensing process, from initial contact to product production, ensuring smooth and positive experience.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Maintained current knowledge of evolving changes in marketplace.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to event marketing, sales and brand promotion.
  • Contributed to team objectives in fast-paced environment.
  • Attended weekly staff meetings and quarterly company events.
  • Assisted in the generation of advertising brochure for vendor use.

Project Manager

SEGA
01.1992 - 02.1993
  • Led cross-functional teams to ensure project alignment with organizational goals.
  • Developed and managed project schedules using advanced project management software.
  • Facilitated stakeholder communication to drive project transparency and engagement.
  • Identified and mitigated risks through comprehensive analysis and proactive planning.
  • Streamlined processes to enhance operational efficiency and reduce project timelines.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects.
  • Managed third-party contracts related to project deliverables.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.

Education

Bachelor of Arts - Creative Arts (Liberal Arts Major)

San Jose State University
San Jose, CA

Bachelor of Arts - Dance With Ballet Emphasis

San Jose State University
San Jose, CA

Skills

  • Strong communication skills
  • Effective public speaking
  • Training and development
  • Curriculum development
  • Management of product lifecycles
  • Collaborative teamwork
  • Project coordination
  • Crisis management
  • Public relations management
  • Press release writing
  • Formulating clear communications
  • Brand reputation management

Accomplishments

  • Collaborated with studio owner, office manager, and faculty in the development of more efficient management systems for student auditions, parent communications, and student productions at Academy of American Dance.
  • Created detailed expense reports, meeting minutes, customer communications and presentation documents for the Finance director, the Manager of the Western Accounts, and the Vice President of the Western Sales Division as well as their teams of twelve employees each at Oracle Corporation.
  • Wrote sections of the Technical Binder for Third Party Licensees and their software development teams, while overseeing and managing the project by identifying and collecting needed data from executive employees and technical directors and the distribution of the project to the Third Party Licensees for SEGA.

Certification

Emergency Multiple Subjects Teacher Credential

Languages

English

Timeline

Instructor and Director

Academy of American Dance
08.2022 - Current

Instructor and Director

Contractor for the City of San Mateo
01.1999 - Current

Administrative Assistant to the Director

Oracle
04.1997 - 02.1998

Product Manager

Atari Corporation
06.1995 - 03.1996

Public Relations Manager

Atari Corporation
06.1995 - 03.1996

Account Executive

SEGA
02.1993 - 06.1995

Project Manager

SEGA
01.1992 - 02.1993

Bachelor of Arts - Creative Arts (Liberal Arts Major)

San Jose State University

Bachelor of Arts - Dance With Ballet Emphasis

San Jose State University

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Kristine Chambers Miller