Summary

Overview

Work History

Education

Skills

Timeline

Kristine Cipperly

Cohoes,NY

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 23 years.

Overview

22

22

years of professional experience

Work History

Medical Receptionist

Certified Allergy & Asthma Consultants

Albany, NY

05.2000 - Current

Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out , collected payments for billing.
Managed multi-line phone system with over 70 customer calls daily, taking calls for large multi office practice and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Transcribed phone messages and relayed to appropriate personnel. Completed patient referrals to other medical specialists.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Education

GED -

Albany High School

Albany, NY

Skills

Reliable and dedicated; highly motivated with strong work ethic
Staff Trainor, mentoring and collaborating
Efficient Multi-tasking and Detail-Oriented
Solid customer service and communication skills
Customer Data Confidentiality

Administration and Reporting
Work Prioritization and time management
EMR Software, use of multiple screens efficiently
Knowledge and use of Microsoft products: Outlook, Word and Teams
Phone and email etiquette

Timeline

Medical Receptionist

Certified Allergy & Asthma Consultants

05.2000 - Current

GED -

Albany High School