Kristine Cooper
Tallahassee,FL
Summary
Patient-oriented Nurse with 15 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Long Term Care, Utilization Review, Case Management and Correctional Health specialty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Correctional Nurse
Centurion
08.2023 - Current
- Complied with all security regulations within prison system and administered care in safest possible environment.
- Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.
- Treated variety of illnesses affecting offenders in close quarters.
- Performed mental health evaluations when warranted and recommended patients to therapists.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Advocated for and strived to protect health, safety, and rights of patient.
- Created and implemented care plans for prisoners suffering from chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Managed patients recovering from medical or surgical procedures.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Long Term Care Case Manager
Florida Community Care
03.2023 - 08.2023
- Collaborated with healthcare providers to drive continuity of care.
- Conducted in-home visits to provide supportive services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Managed caseload to satisfy multiple patients with diverse needs.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Assessed risk factors of patients and made referrals for further services.
- Provided patient and family education on available resources and self-care strategies.
- Facilitated family meetings to discuss patient care plans.
- Developed partnerships with community organizations to expand services and referrals.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Completed psychosocial evaluations and needs assessments.
- Coordinated patient discharge planning and follow-up care.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Insurance Utilization Nurse
Sarasota Memorial Hospital/Medix Staffing
06.2022 - 02.2023
- Participated in Hospital Financial Resource Center as Insurance Utilization Nurse:
- Pre-Surgery Reviews: verifying Booking Sheets are accurate and CPT coding is matching for setting and order
- Communicated with physicians if changes required or if coding is requiring inpatient versus outpatient setting
- Submitted Clinical to insurance companies for Inpatient Rehab Initial/ Concurrent reviews and Discharges
- Submitted clinical for Mom/Baby/ NICU for initial, concurrent and discharges
- Submitted to eQHealth for Medicaid reviews for emergency, maternity, and NICU stays
- Programs Used:
- AccuReg
- Allscripts
- EQHealth
- Craneware
- Morcare
- AccessAnywhere
- RegScan
- FLMMS
- Availity
- Solis
- Microsoft Outlook
- AMPFM
- SMI
Call Center LPN
Medix
03.2022 - 06.2022
- Schedule patients for Annual Preventative Health Screenings
- Utilize the following systems with proficiency:
- Microsoft Excel
- Care Delivery Support Systems (CDSS)
- EPRG eClinical Works (eCW)
- Comfort Care
- Sharepoint
- Webstation
- Call volume of 80-120 patients per day
- Work Outbound Calling
- Documentation in multiple systems at the same time
- Ability to manage time well and multitask
- Customer Service
- Ability to explain health screenings effectively to the senior/ chronically I’ll population
LTC Care Coordinator
SUNSHINE HEALTH PLAN
02.2020 - 02.2022
- Provided Long Term Care Case management for chronically ill members in the community and in nursing facilities
- Coordinated care and benefits per SSH guidelines with a caseload that fluctuated from 88 to 110 clients
- Nursing Home Transitions
- Person Centered Care Plan Development 701B Certification
- TruCare
- Microsoft Excel
- Sharepoint
- Care plan Reviews/Utilization Management
LPN (Licensed Practical Nurse)
Centurion
09.2018 - 01.2021
- Participate in Multidisciplinary Treatment Plan meetings for mental health inmates
- Work with Mental Health Team to assist with and carry out plan of care for mental health inmates
- Assist with medical procedures in emergency situations
- Administer Medications and Treatments
- IV Therapy
- Suicide Prevention and Isolation Management
- Obtain Lab Specimens via venipuncture
- Computer Charting, Maintain Charts, Prepare Charts for daily appointments
- Intake Nursing Assessments
- Order supplies
- Maintain clinic records and ensure that all lab work and follow-up appointments are ordered correctly
MDS Transitional Care Nurse
Consulate Health Care
07.2019 - 02.2020
- Conducts federally mandated assessments of Long term care patients
- Case Management
- PDPM
- Utilization Review/Match
- Care Planning
- Discharge Planning
Marketing Director/Admissions
St james Rehabilitation & Healthcare Center
11.2015 - 06.2018
- Process referrals and data entry into Point Click Care
- Create and incorporate quarterly Marketing Plan
- Complete Facility Required Admission Paperwork
- Request Authorization via insurance companies and 3rd party payers
- Admit all potential admissions to facility
- Increase and create new community relations opportunities
Case Manager
UnitedHealth Group
03.2015 - 07.2015
- Provided Long Term Care Case management for chronically ill members in the community and in nursing facilities
- Coordinated care and benefits per UHC guidelines with a caseload that fluctuated from 88 to 110 clients.
Unit Manager
LPN, Consulate Health Care
05.2012 - 03.2015
- Consulate of Tallahassee/ Heritage Healthcare) Responsible for coordinating care of geriatric patients on a 62- bed unit
- Successfully collaborated with multiple disciplines to improve quality and delivery of care
- Implemented team building exercises to improve team work and model stellar behavior and work performance on the unit
- Performed Mock Survey and Fall Prevention programs to improve AHCA survey results.
Education
Bachelor's - Business Administration
Strayer University
TampaCertificate in Practical Nursing - General Education in Nursing Licenses
Lively Technical Center
Tallahassee, FL06.2007
Diploma -
Wakulla County High School
Crawfordville, FL2005
Skills
- Teamwork
- Assessment
- Communication
- IV Certification
- BLS Certified
- Licensed Practical Nurse
- Time Management
- Collaboration
Certification
BLS for Healthcare Providers (CPR and AED)
March 2020 to March 2022
IV Certification
Present
LPN
July 2021 to July 2023
Assessments
Timeline
Correctional Nurse
Centurion
08.2023 - Current
Long Term Care Case Manager
Florida Community Care
03.2023 - 08.2023
Insurance Utilization Nurse
Sarasota Memorial Hospital/Medix Staffing
06.2022 - 02.2023
Call Center LPN
Medix
03.2022 - 06.2022
LTC Care Coordinator
SUNSHINE HEALTH PLAN
02.2020 - 02.2022
MDS Transitional Care Nurse
Consulate Health Care
07.2019 - 02.2020
LPN (Licensed Practical Nurse)
Centurion
09.2018 - 01.2021
Marketing Director/Admissions
St james Rehabilitation & Healthcare Center
11.2015 - 06.2018
Case Manager
UnitedHealth Group
03.2015 - 07.2015
Unit Manager
LPN, Consulate Health Care
05.2012 - 03.2015
Bachelor's - Business Administration
Strayer University
Certificate in Practical Nursing - General Education in Nursing Licenses
Lively Technical Center
Diploma -
Wakulla County High School