Kristine Cuta
Coon Rapids,MN
Summary
Dedicated and results-driven Operation Director with 9 years of experience in providing exceptional administrative and operational support. Experienced in streamlining processes, managing people, managing data, and ensuring the smooth functioning of business operations across multiple sites. Seeking to contribute expertise and skills to a dynamic organization.
Overview
16
16
years of professional experience
Work History
Operations Director
Renaissance Adult Day Care
02.2015 - Current
- In Charge of facilitating and collaborating between internal departments and external companies, including the MN Department of Human Services and MN Department of Education
- Manage employees' develop training curriculums, lead training seminars and ensure that the company is adhering to governmental compliances and regulations.
- Update and manage company documents, policies and procedures.
- Manage Onboarding programs and software platforms
- Coordinating with clients, family members, case managers, care coordinators and guardians to resolve any grievances and concerns.
- Developed individual care plans and evaluations for clients' care needs.
- Led marketing for business expansion.
Residential Care Assistant
Steven Residents
01.2015 - 01.2017
- Maintained precise documentation of client records, progress reports, daily client care and medication administration
- Supported and met physical, emotional, and developmental requirements of clients and family members
- Ensured a clean and healthy environment for optimal client care and safety
- In addition, I carried out inventory management for office and client supplies.
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Aided residents in completing daily routines of care and activities.
- Observed and documented resident progress, reporting recorded metrics to house manager.
Hair stylist
Christopher J. Salon
01.2009 - 01.2018
- Booked appointments using the salons scheduling software and maintained customer records.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
High School Diploma -
Champlin Park High School
Brooklyn Center, MNSkills
- Microsoft Office Suite 20 NetStudy Mn-its
- Exceptional communication skills
- Operational Excellence
- Staff Management
- Standard Operating Procedures
- Staff Training and Development
- Safety Management
- Facilities Management
Timeline
Operations Director
Renaissance Adult Day Care
02.2015 - Current
Residential Care Assistant
Steven Residents
01.2015 - 01.2017
Hair stylist
Christopher J. Salon
01.2009 - 01.2018
High School Diploma -
Champlin Park High School
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