Summary
Overview
Work History
Education
Skills
Training
Timeline
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KRISTINE DELOSA

Hoover,AL

Summary

An HR Business Partner focused on streamlining processes and managing every facet of HR operations, while also driving strategic initiatives to foster organizational growth. Always researching and learning effective ways to solve everyday manager employee relation concerns and to develop leaders.

Overview

7
7
years of professional experience

Work History

Regional HR Business Partner

Behavioral Innovations
10.2021 - Current
  • Provide HR Support for 600 employees (23 locations) within Oklahoma, Colorado and Texas
  • Provide HR consultation to senior management on a wide range of topics including employee relations, performance management, and organizational development.
  • Partner with Area Operations Manager and Regional Director in interviewing candidates for management positions.
  • Conduct investigations into workplace issues such as harassment or discrimination complaints.
  • Collaborate with other departments to ensure compliance with all relevant labor laws and regulations.
  • Create and implement HR processes to improve employee engagement and reduce turnover.
  • Monitor employee turnover rates for trends or patterns that may require intervention from HR personnel.
  • Create job descriptions for new roles within the organization.
  • Support HR Generalist in regards to ADA accommodations, Workers Compensation and leave of absences.
  • Review flagged background reports and provides guidance to talent acquisition on whether we can move forward with hire or start pre-adverse.
  • Review and approve daily Personnel Action Forms and Discussion Forms in Paycom
  • Conduct monthly audits, ensure data integrity is maintained in HRIS.
  • Assist HR Director with implementing annual performance reviews
  • Performed HR Director duties for 3 months while on leave of absence.
  • Helped to develop and implement strategies for onboarding and employee engagement.
  • Meet with current and departing employees to conduct surveys and determine areas in need of improvement.

HR Business Partner

Global Medical Response
09.2020 - 10.2021
  • Provided HR support for 1,700 employees in multi states and globally.
  • Coached managers on how to effectively manage their teams through communication strategies and feedback processes.
  • Investigated workplace complaints or incidents involving harassment or discrimination according to company policy guidelines.
  • Supported managers during disciplinary action meetings by providing guidance on legal implications of decisions made.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Responded daily to employees’ inquiring regarding policies, FMLA, company benefits and employee programs
  • Processed employment requisitions for job positing and employee applications using E-rearguing system (iCIMS)
  • Responsible for ensuring quarterly random drug screens were completed for clinical and pilots
  • Partnered with VP of HR on implementing process for onboarding international employees.

HR Generalist

Global Medical Response
02.2020 - 09.2020
  • Coordinated the onboarding process and worked on new hiring procedure ensuring that all pre-employment processes and forms were completed accurately in Workday
  • Responded daily to employees’ inquiring regarding policies, FMLA, company benefits and employee programs
  • Processed employment requisitions for job positing and employee applications using E-recruiting system (iCIMS)
  • Responsible for ensuring quarterly random drug screens were completed for clinical and pilots
  • Tracked and submitted invoices to A/P dept for payment
  • Partnered with VP of HR on implementing process for onboarding international employees
  • Conducted weekly new hire orientation.

Operations Specialist

AirMed International- Global Medical Response, Inc
09.2019 - 02.2020
  • Assist the president with various administrative tasks while managing her calendar, incoming emails, communications with various leaders all while maintaining confidentiality
  • Coordinate application and interview process with leadership teams as directed by human resources
  • Assist with facilitation of interviews with potential candidates and maintain communication during the process
  • Assist human resources with new hire paperwork and with entering employee information into HRIS systems
  • Manage and oversee the visa and passport process for pilots and medical teams
  • Responsible for managing the SIDA badges with airport security
  • Manage the billing and accounts receivables for our membership contracts, UAB, and our Reno flying contracts
  • Work closely with finance team on various reports and communication, assist with presidents travel budget
  • Arrange travel and lodging for the president and other executives for upcoming meetings and business trips
  • Respond to routine questions regarding procedures and general company operations.

Leasing Administrator & Assistant to General Counsel

The Barber Companies, Inc.
Birmingham, AL
01.2017 - 09.2019
  • Managed and oversaw the daily administrative and clerical support for the president, five (5) brokers, and general counsel
  • Drafted and proofread lease documents along with various legal documents, which are tailored specific to new tenants and existing tenants
  • Generated emails, memos and reports when appropriate and distributed to prospects and well as coworkers
  • Utilized PowerPoint and Publisher to create and design brochures and other marketing materials for existing and new properties
  • Maintained confidentiality regarding sensitive information related to the leasing department and tenants
  • Supported the brokers by working closely with the accounting and the operations departments on specific information regarding properties and tenants
  • Multitasked and prioritized daily projects related to the specific needs for each leasing broker
  • Part of a team that planned and organized large company events semi-annually
  • Implemented and maintained written department procedures
  • Trained new hired employees.

Education

Associate of Applied Science - Occupational Therapy Assistant

Apollo College
Phoenix, AZ
04-1999

Skills

  • Employee Relations
  • Performance Management
  • Training and Development
  • Project Management
  • Excellent Interpersonal Skills
  • Investigations
  • Proficient in Microsoft Office: Excel, Powerpoint, Word, Publisher, Outlook, Quickbooks, Workday, Paycom, iCIMS, Microsoft Teams

Training

  • Crucial Conversation
  • How to Conduct Effective Workplace Investigations
  • Compliance
  • Supervisor 101 (Implemented to new managers)
  • Documentation Training (Implemented)
  • ADA
  • 2024 Legal Updated delivered through SHRM
  • Languages of Appreciation
  • Effective Communication
  • Predictive Index Certification

Timeline

Regional HR Business Partner

Behavioral Innovations
10.2021 - Current

HR Business Partner

Global Medical Response
09.2020 - 10.2021

HR Generalist

Global Medical Response
02.2020 - 09.2020

Operations Specialist

AirMed International- Global Medical Response, Inc
09.2019 - 02.2020

Leasing Administrator & Assistant to General Counsel

The Barber Companies, Inc.
01.2017 - 09.2019

Associate of Applied Science - Occupational Therapy Assistant

Apollo College
KRISTINE DELOSA