Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
References
Certification
References
Timeline
Generic

Kristine DePalma

Warwick,RI

Summary

Skilled Lead Endoscopy RN with background in delivering high-quality patient care within gastroenterology, pulmonary and pediatric settings. Extensive knowledge of endoscopic procedures and associated medical equipment, ensuring safe and effective healthcare delivery. Demonstrates strong communication skills, effectively collaborating with multidisciplinary teams to optimize patient outcomes. Previous roles have highlighted adaptability, quick decision-making abilities under pressure, and consistent contributions to process improvements in clinical practice. Hardworking and motivated professional with several years of experience and record of success in outpatient and inpatient procedures. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Endoscopy RN

Rhode Island Hospital
11.2017 - Current
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Improved patient outcomes through peer groups and facilitating continuing education.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Provided leadership and guidance to nursing staff in the development of patient care plans.
  • Monitored patient satisfaction surveys and devised action plans to address issues identified by patients or their families.
  • Served as a liaison between upper management and nursing staff members when resolving conflicts or addressing concerns.
  • Ensured compliance with regulatory requirements related to safety, infection control, and documentation practices.
  • Coordinated with physicians and other healthcare professionals to ensure optimal patient outcomes.
  • Conducted performance reviews for nursing staff members and provided feedback on areas of improvement.
  • Provided support and guidance during emergency situations involving patients or personnel.
  • Developed strategies to reduce costs while maintaining quality of care.
  • Educated nurses on new technologies and techniques used in providing evidence-based care.
  • Facilitated team meetings among nursing staff members to discuss challenges encountered in providing care.

Surgical Step-down Nurse

Rhode Island Hospital
09.2014 - 11.2017
  • Maintained a safe environment for both staff and patients through adherence to safety protocols.
  • Provided guidance to new employees regarding policies and procedures within the organization.
  • Administered medications and treatments in accordance with physician orders.
  • Educated patients on their medical condition, treatment plans, and self-care management techniques.
  • Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Assistant Nurse Manager

Rhode Island Hospital
04.2012 - 09.2014
  • Participated in interdisciplinary team meetings to assess patients' progress and develop treatment plans.
  • Implemented strategies for improving patient satisfaction scores.
  • Monitored daily operations of the nursing department, including budgeting, scheduling, and policy implementation.
  • Resolved conflicts between staff members or between staff members and patients and families in a professional manner.
  • Created an environment conducive to learning by providing feedback on job performance during shift changes or rounds.
  • Coordinated with other departments to ensure continuity of care.
  • Provided leadership and direction to nursing staff, ensuring quality patient care.
  • Collaborated with physicians, administrators, and other healthcare personnel to provide comprehensive patient care services.
  • Reviewed medical charts for accuracy and completeness according to established standards.

Float pool Nurse

Rhode Island Hospital
11.2010 - 04.2012
  • Assisted with admission, discharge and transfer of patients.
  • Performed assessments to identify patient needs and develop appropriate plans of care.
  • Participated in daily huddles with the healthcare team to discuss current census, staffing assignments and patient status updates.
  • Delivered bedside report at shift change ensuring continuity of care among nursing staff members.

Step-down Nurse

Rhode Island Hospital
03.2007 - 11.2010
  • Provided nursing care for patients with various medical diagnoses and treatments.
  • Administered medications and treatments in accordance with physician orders.
  • Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.

Surgical Floor Nuse

Rhode Island Hospital
06.2006 - 03.2007
  • Maintained accurate records of medications administered along with dosage amounts given at different intervals of time throughout the day.
  • Conducted regular rounds of all assigned patients to ensure optimal quality of care is provided at all times.
  • Performed wound care management for post-surgical patients.
  • Provided emotional support to patients and families during stressful situations associated with surgical treatments or diagnosis.

Education

Master of Science - Health Care Administration

Salve Regina University
Newport, RI

Skills

  • Project Management
  • Communication
  • Relationship building
  • Conflict Management
  • Adaptability and flexibility
  • Implemented new processes and plans
  • Onboarding
  • Best practice in nursing
  • High level disinfection
  • Infection control
  • Outpatient procedural areas
  • Conflict resolution abilities
  • Supply Chain Optimization
  • Vendor Relationship Management
  • Materials Planning
  • Regulatory Compliance Documentation
  • Clinical Supervision
  • Scheduling Coordination
  • Interdepartmental Collaboration
  • Epic Systems
  • Employee Work Scheduling
  • Process Implementation

Accomplishments

  • Implemented new processes and plans that improve onboarding and relationships with other departments regarding best practice in nursing, High level disinfection, Infection control, and outpatient procedural areas.
  • Successfully helped to onboard colleagues as well as nurses, secretaries, and technicians to the Endoscopy Department.
  • Assisting in hiring, managing and coaching nurses and ancillary staff to foster a work environment that promotes a culture of safety and excellence patient care.

Personal Information

Title: Lead Registered Nurse

References

Available upon request.

Certification

  • BLS 2024
  • ACLS 2024

References

References available upon request.

Timeline

Lead Endoscopy RN

Rhode Island Hospital
11.2017 - Current

Surgical Step-down Nurse

Rhode Island Hospital
09.2014 - 11.2017

Assistant Nurse Manager

Rhode Island Hospital
04.2012 - 09.2014

Float pool Nurse

Rhode Island Hospital
11.2010 - 04.2012

Step-down Nurse

Rhode Island Hospital
03.2007 - 11.2010

Surgical Floor Nuse

Rhode Island Hospital
06.2006 - 03.2007

Master of Science - Health Care Administration

Salve Regina University

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