Seeking a challenging administrative professional position where exceptional organizational skills, attention to detail, and a proactive approach to problem-solving contribute to the efficient operation and success of the organization
· Maintains operations of multiple services/sites in the absence of the Clinic Manager
· Reviews and sends out patient experience surveys, clinic specific work queue’s, Hand Hygiene compliance to provide updates and give feedback if the team is meeting organizational goals
· Processed patient referrals and insurance authorizations.
· Managed multiple waitlists to increase patient volume in a timely manner
· Implemented a tipsheet that provided a step-by-step process to verify insurance eligibility and submit authorizations specific to the Pain Rehabilitation Program
· Provided educational assistance to the Family Child Care Partners to ensure compliance of Head Start Performance Standards and best practices with announced and unannounced visits twice a month
· Conducted monthly trainings on Creative Curriculum and in developing individualized goals
· Assisted in Quality Matters in planning/implementing professional development workshops, community events, and meetings
· Distributed program materials and ensured quality assembly and inventory of materials
· Assisted Center Director in leading teaching staff, supporting families, and building enrollment by conducting orientation for new families
· Scheduled and conducted job evaluations for staff
· Ensured class curriculum was presented/implemented as intended
· Coordinated extracurricular activities/lessons for students such as phonics, math, music, and cooking based on individuals abilities and needs
· Adapted KinderCare curriculum and created additional activities designed to promote social, cognitive, and physical development which teaching basic skills
Communicated with parents about daily activities and child’s growth
Administrative support
Team collaboration
Inventory Management
Problem Solving
Insurance Verification and Authorization