Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kristine N. Flores

Sylmar,CA

Summary

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

27
27
years of professional experience

Work History

Office Manager

Heating and Cooling Essentials, HVAC Company
05.2010 - Current
    • Successfully managed budgets and allocated resources to maximize productivity and profitability.
    • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
    • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
    • Maintained computer and physical filing systems.
    • Developed and maintained successful relationships with vendors, suppliers and contractors.
    • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
    • Created, maintained and updated filing systems for paper and electronic documents.

Trust Executor for Parents Estate

State Of California
08.2010 - 01.2016

Closed Accounts

Sent appropriate paperwork to insurance companies, bank accounts, etc.

Mediated family members on possessions issues

Organized estate sale - advertised and collected funds

Paid bills

Met with and hired Realtors

Had home showings

Met with several attorneys and hired

Attended mediation and court

Ran errands

Accounting logs

Paid out all inheritance and lawyer fees

Taxes for two estates

Administrative Assistant

Outreach Productions
05.2000 - 11.2009

Helped non-profit organization with upcoming events to raise money.

Mass mailings

Cold Calling

Answered phones

Input data into system

Collected mail

Ran errands

Checked in guest at events - collected payments and showed seat assignments

Handed out gift bags



Executive Assistant

Walt Disney Imagineering
03.1996 - 02.2000
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Travel arrangements
  • Expense Reports
  • Conference Room scheduling and catering
  • Purchase Orders and follow-up
  • Time Card input and approval
  • CPR trained

Education

High School Diploma -

John Burroughs High School
Burbank, CA
06.1987

Skills

* Ability to multitask and prioritize work as needed

* Excellent time management skills

* Excellent interpersonal communication

* Highly organized

* A team player who is proactive, flexible, results-oriented and comfortable in a rapidly changing environment

  • Administrative Support

* Ability to work independently and under the pressure of deadlines

  • Travel Administration
  • Advanced MS Office Suite Knowledge
  • Multi-Line Phone Systems
  • Account Reconciliation
  • Employee Timesheet Processing
  • Advanced MS Office Suite Knowledge
  • Multi-Line Phone Systems
  • Account Reconciliation
  • Employee Timesheet Processing

Timeline

Trust Executor for Parents Estate

State Of California
08.2010 - 01.2016

Office Manager

Heating and Cooling Essentials, HVAC Company
05.2010 - Current

Administrative Assistant

Outreach Productions
05.2000 - 11.2009

Executive Assistant

Walt Disney Imagineering
03.1996 - 02.2000

High School Diploma -

John Burroughs High School
Kristine N. Flores