Kristine Flynn
West,Fl.
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Real Estate and property management professional versed in all aspects of real estate transactions, including facilitating development and execution of representation contracts, purchase agreements, closing statements, deeds and leases. Offering 18 years of industry success with commitment to supporting buyers, sellers, and leasing through complex processes and paperwork. Seasoned business professional Experienced in all aspects of real estate buying, selling, leasing and property management. Skilled in using latest online tools throughout sales process, including social media and advertising. Possesses excellent presentation and communication skills. Fully committed to customer satisfaction.
Overview
21
21
years of professional experience
Work History
Assistant Property Manager
Liberty Group, LEASING, LIHTC, HAP
11.2020 - 07.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Escalated major issues to property manager for immediate remediation.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed annual rent calculations using housing database software.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maximized rental income while minimizing expenses through effective planning and control.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Real Estate Agent
United Realty Group
09.2002 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Mortgage Loan Officer
Real Estate Nation
09.2002 - 03.2008
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Explained different types of loans pertaining to client situations.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Checked loan documents for accuracy prior to closing.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Monitored pipelines to track and log status of loans.
- Developed and maintained relationships with customers, lenders and other third parties.
- Processed loan applications and monitored progress from start to finish.
- Explained very technical financial information to applicants in easy to understand language.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Education
Property Manager (CAM)
Gold Coast
West Palm Beach08.2020
Real Estate
Gold Coast
West Palm Beach, FL09.2002
Associate of Business Administration -
Quincigamond College
Worcester, MA05.1993
Skills
- Database Management
- Real Estate Industry Understanding
- Lease Drafting
- Accounting and Bookkeeping
- Staff Management
- CMA Software Knowledge
- Escrow Management
- CRM Software Use
- Marketing and Advertising
- Home Inspections
- Financial Eligibility Analysis
- Construction Loan Financing
- Property Assessments
- REO and Foreclosure Specialist
- Leasing and Sales
- Online Platforms Including Yardi, Onesite, Entrata
- Excellent Teamwork
- Property Management
- CRM Tracking
- Prepared Quarterly reports & Balance Sheets for Records management ( LIHTC & HAP) to stay in compliance
- Budget management including,
- Potential rental income
- Vacancy
- Effective rental income
- Operating Expenses
- Net operating income
- LIHTC sources & Gap
- Department of housing & Loan Grants
- HUD, Section 8, Ship programs
Timeline
Assistant Property Manager
Liberty Group, LEASING, LIHTC, HAP
11.2020 - 07.2023
Real Estate Agent
United Realty Group
09.2002 - Current
Mortgage Loan Officer
Real Estate Nation
09.2002 - 03.2008
Property Manager (CAM)
Gold Coast
Real Estate
Gold Coast
Associate of Business Administration -
Quincigamond College
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