Kristine Foster
Boulder Creek,CA
Summary
Experienced Front Office Coordinator adept at utilizing and managing modern computer systems. Proven ability to multitask and foster lasting client relationships through exceptional customer service. Committed to bringing integrity and a strong work ethic to a new office.
Overview
17
17
years of professional experience
Work History
Front Office Coordinator
Holiday Smog and Muffler (new owner)
Santa Cruz, CA
10.2020 - 08.2024
- Cultivated robust relationships with customers to guarantee satisfaction with the services provided..
- Processed client payments promptly.
- Cultivated robust relationships with customers to guarantee satisfaction with the services provided.
- Provided exceptional customer service, responding to inquiries promptly and courteously via telephone and email.
- Provided warm and friendly reception to arriving guests.
- Screened telephone calls and effectively directed them to the appropriate personnel.
Front Office Coordinator
Holiday Smog and Muffler (Old Owner)
Santa Cruz, CA
08.2009 - 02.2020
- Cultivated robust relationships with customers to guarantee satisfaction with the services provided..
- Efficiently processed client payments.
- Executed front desk duties effectively throughout shifts.
- Addressed customer inquiries professionally through telephone and email communication.
- Welcomed and supported visitors, delivered outstanding customer service, and fostered a hospitable atmosphere.
Weekend Dispatcher
Mr Rooter Plumbing
Watsonville, CA
01.2008 - 04.2009
- Effectively handled customer inquiries and scheduled appointments for emergency plumbing services.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for management staff's review.
- Delivered prompt updates to customers regarding their orders or requests.
- Efficiently handled numerous phone calls and demonstrated precision in data entry.
Education
General Education
Harbor High School
Santa Cruz, CA06-1987
Skills
- Front Office Management
- Call Routing
- Filing
- Problem-solving capabilities
- Customer service expertise
- Time management proficiency
- Switchboard experience
- Scheduling appointments
References
References available upon request.
Timeline
Front Office Coordinator
Holiday Smog and Muffler (new owner)
10.2020 - 08.2024
Front Office Coordinator
Holiday Smog and Muffler (Old Owner)
08.2009 - 02.2020
Weekend Dispatcher
Mr Rooter Plumbing
01.2008 - 04.2009
General Education
Harbor High School
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