Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISTINE GAIL COX

Anchor Point,AK

Summary

Hardworking and reliable with strong ability in customer service and arranging merchandise. Offering active listening, attention to detail and management skills. Highly organized, proactive and punctual with team-oriented mentality.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Lancer Enterprises, Inc.
Port Saint Lucie, FL
08.2022 - 05.2025
  • Organized workflow to prioritize tasks and meet deadlines effectively.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Organized documents such as contracts, proposals, invoices.
  • Accurately tracked invoices and payments from customers.
  • Worked with cross-functional teams to achieve goals.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.

Support Specialist

Dipsy Dip
Port Saint Lucie, FL
08.2020 - 08.2022
  • Consistently responded to customer service emails within standard response window.
  • Completed daily data entry of order information.
  • Arranged items on pallets according to size and weight.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Tracked inventories and inputted equipment counts into warehouse databases.
  • Completed paperwork and minor administrative tasks, including billing, to keep operations compliant and efficient.
  • Received, checked-in and stocked merchandise throughout warehouse, helped maintain store inventory levels and assisted with orderliness and cleanliness of warehouse.
  • Input weights, charges, discrepancies and other data in system.
  • Completed purchases and errands for Dipsy Dip events.

Independent Distributor

Senegence
Port Saint Lucie, FL
07.2017 - 08.2020
  • Schedule appointments by phone or text.
  • One-On-One Make-Up and SkinCare demos.
  • Provide customer satisfaction and regular follow-ups.
  • Package and ship customer orders.
  • Deliver products to local customer locations.
  • Participate in events to promote business and meet new people.

Sales Associate

JCPenney
Jensen Beach, FL
11.2011 - 08.2014
  • POS system operation and balanced a cash drawer.
  • Provided great customer service to help find what he/she needed.
  • Answered the phone and redirected calls to the right department.
  • Placed customer orders and retrieved customer orders for pick up.
  • Organized and cleaned merchandise/ stock room on a daily basis.
  • Arranged new merchandise with signage and appealing displays.
  • Worked in several departments as needed (Jewelry, Women's, Men's, Children's and Home department).

Technical Specialist

OfficeMax
Jensen Beach, FL
09.2010 - 07.2014
  • POS system operation.
  • Answered phone calls within the third ring.
  • Promoted to Sales Associate on the floor (Furniture and Tech sales).
  • Daily inventory checks and signage.
  • Unloaded new merchandise and put away in proper place.
  • Daily Isle checks for cleanliness.
  • Promoted from Sales Associate to Tech Specialist.
  • Performed PC health checks and installed computer software/ hardware.
  • Provided training on desktops and laptops for company and regular users.
  • Handled all delegated tasks, including installing security devices on merchandise and reporting theft in a safe manner.

Home Inspector

Express Field Reps
Port Saint Lucie, FL
04.2009 - 10.2010
  • Inspected foreclosed homes.
  • Commuted long distances to foreclosed home locations.
  • Submitted work inspections of homes online to direct companies.
  • Handled and completed detailed forms for processing.
  • Secured pools for safety.
  • Routine clean outs of belongings that were left.

Drive-Thru Cashier

Arby's
Stuart, FL
02.2010 - 08.2010
  • Took orders, prepared foods and processed payments.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Informed customers of regular deals or monthly specials.
  • Organized food items on serving trays and in carry-out packages.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Maintained cleanliness on a daily basis (Mopped floors, Wiped down counters/ tables, and bathroom checks).

Education

Associate of Arts - Special Education

Indian River State College
Ft. Pierce, FL
05.2012

Skills

  • POS system operation
  • Customer assistance
  • Teamwork
  • Retail merchandising expertise
  • Retail sales
  • Inventory management
  • Organization
  • Accurate money handling
  • Time management
  • Data entry
  • Special events planning
  • Event calendar management
  • Sales and marketing strategy
  • Managing events start to finish
  • Invoice tracking
  • Financial reporting
  • Payroll
  • QuickBooks knowledge

Timeline

Assistant Manager

Lancer Enterprises, Inc.
08.2022 - 05.2025

Support Specialist

Dipsy Dip
08.2020 - 08.2022

Independent Distributor

Senegence
07.2017 - 08.2020

Sales Associate

JCPenney
11.2011 - 08.2014

Technical Specialist

OfficeMax
09.2010 - 07.2014

Drive-Thru Cashier

Arby's
02.2010 - 08.2010

Home Inspector

Express Field Reps
04.2009 - 10.2010

Associate of Arts - Special Education

Indian River State College

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