Kristine Hyland
Washington
Summary
Dynamic educator with a proven track record at Scoot Education, excelling in classroom management and fostering strong relationships with students. Committed to collaborative learning, Experienced in creating and fostering learning environments for students to raise their confidence and expand overall knowledge base. I am dedicated to monitoring student's progress and ensuring each meets goals within pre-determined timespan.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Educator
Scoot Education
02.2024 - Current
- Provide support to teachers and administrators across multiple campuses at DC Public Charter Schools (Pre-K-8th grades), by working one on one with students, and/or filling in as the lead teacher.
- Develop a strong rapport with students through consistent encouragement and positive reinforcement fostering a positive learning atmosphere conducive to academic growth.
- Implement strong classroom management techniques centered on incentive based learning promoting expectations and good behavior for each student.
Lead Server
Sababa
07.2023 - 11.2023
- Managed high volume dining periods with effective time management and strong multitasking abilities meeting the expectations of all guests.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
- Developed warm relationships with regular customers making them feel comfortable and appreciated.
Bartender
Petite Cerise
01.2023 - 06.2023
- Assisted in the opening and launching of a new, all day French neighborhood restaurant.
- Collaborated with employees and management in developing strategies for maintaining SOPs with opening and closing the bar, cleanliness and organization, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Assistant Manager
Jackie American Bistro
05.2022 - 12.2022
- Managed an eclectic, fast paced fine dining restaurant providing high quality customer service. Supervised day-to-day operations to meet performance, quality and service expectations.
- Performed daily opening and closing procedures for the bar and restaurant. Lead pre-shift meetings with staff before opening the restaurant, discussing specials and individual sales goals for the day/week.
- Managed the floor during service by expediting food orders, overseeing food running and supporting bartenders and servers.
- Ran sales reports after each shift and completed administrative daily log book entries for accountability purposes.
- Conducted interviews for potential candidates, hired and trained staff. Mitigated employee issues through direct disciplinary actions when necessary. Increased employee retention within the company by 15% through boosting employee morale.
Bartender/Server
Duke's Grocery
07.2021 - 04.2022
- Provided warm hospitality and attentive service to all patrons of the bar making sure their experience at the restaurant was unique and special. Developed relationships with regulars and first time guests to ensure customer loyalty.
- Helped the General Manager with inventory for all liquor, mixers and ingredients for house cocktails and various drinks. Consistently maintained a high standard of cleanliness and organization of the bar before and after each shift to ensure safety of staff and customers.
- Trained new employees as servers and bartenders providing them with the necessary tools and guidelines to achieve success in their role.
Private Swim Instructor and Child Caregiver
Self Employed
07.2018 - 08.2021
- Instructed swim lessons to children ages 2-7 years of age by facilitating swim techniques acquired through the Water Safety Instructor program of the American Red Cross.
- Continually updated personal knowledge of swimming techniques and industry trends, ensuring the highest quality of instruction possible for clients.
- Facilitated stroke refinement for advanced swimmers by closely analyzing technique issues and providing targeted guidance.
- Provided childcare and homemaking services to families with small children (ages 2-10). Assisted families with household chores, such as cooking and light cleaning. Worked with children one on one by engaging them in social-emotional and kinetic learning activities.
Education Office Manager
Adas Israel Congregation Hebrew School
07.2017 - 12.2019
- Functioned as the school’s main administrator, which encompassed a variety of responsibilities including but not limited to managing the school’s yearly student registration process and assigning students to class rosters, updating and facilitating the school wide calendar, maintaining the internal synagogue and school database by adding and updating pertinent information on member accounts.
- Assisted in the development of yearly budgets for educational programming. Created financial reports to track spending for the yearly budget.
- Provided guidance to teachers by assisting them with classroom management.
- Assisted in the development of Pre-K- 3rd grade curriculum.
- Managed the logistical process for all programs (small and large) run by the school (on and off site) by collaborating with the synagogue’s event coordinator and catering manager to ensure the accuracy of room set ups, food orders and other logistical pieces.
Education
Bachelor of Arts - History
Florida Atlantic University
Boca Raton, FL12-2013
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Lesson planning
- Time management
- Parent interaction
- Differentiated instruction
- Child development
- Subject matter expertise
- Collaborative learning
- Reggio emilia methodology
Certification
- CPR/AED Certification
Timeline
Educator
Scoot Education
02.2024 - Current
Lead Server
Sababa
07.2023 - 11.2023
Bartender
Petite Cerise
01.2023 - 06.2023
Assistant Manager
Jackie American Bistro
05.2022 - 12.2022
Bartender/Server
Duke's Grocery
07.2021 - 04.2022
Private Swim Instructor and Child Caregiver
Self Employed
07.2018 - 08.2021
Education Office Manager
Adas Israel Congregation Hebrew School
07.2017 - 12.2019
Bachelor of Arts - History
Florida Atlantic University