Kristine Kellerman
O'Fallon,MO
Summary
Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Missouri. Motivated Clinical Supervisor committed to building integrated nursing teams and improving patient outcomes at hospital level. Adept at maintaining high training, hospital and regulatory standards. Skilled in closing training and competency gaps among nursing teams. Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Three Oaks Hospice
02.2023 - Current
- Enhanced patient care quality by implementing evidence-based clinical practices and protocols.
- Streamlined clinical operations for improved efficiency through effective staff management and resource allocation.
- Reduced hospital readmission rates with the development of comprehensive discharge planning processes.
- Achieved accreditation compliance by maintaining up-to-date knowledge of healthcare regulations and ensuring adherence to industry standards.
- Developed strategic plans for the growth and expansion of clinical services, ensuring long-term organizational success.
- Managed financial resources efficiently, optimizing budgets for maximum service delivery without compromising patient care quality.
- Boosted staff morale with regular recognition for exceptional work performance and contributions to the team''s overall success.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Developed, implemented, revised, and evaluated policies and procedures.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Clinical Coordinator RN
Select Medical
07.2021 - 01.2023
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction
- Provided skilled, timely and level-headed emergency response to critically-ill patients
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Investigated and resolved issues affecting hospital operations and patient care
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Cared for patients in 33-bed unit, supporting fellow nurses in delivering outstanding treatment to patients
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks
- Audited charts and reviewed clinical documents to verify accuracy
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Registered Nurse House Supervisor
Select Medical
07.2021 - 01.2023
- Evaluated patient histories, complaints and current symptoms
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care
- Advocated for and strived to protect health, safety and rights of patient
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices
- Investigated and resolved issues affecting hospital operations and patient care
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Wound Care RN
Select Medical
07.2021 - 01.2023
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections
- Maintained comprehensive understanding of genitourinary, gastrointestinal and integumentary systems and provided treatment for wounds impacting them
- Remained situationally aware and nimble despite critical health conditions
- Assessed and treated draining of wounds and burns
- Supported and assisted doctor in surgery, consultation and recovery procedures
- Implemented plans to prevent pressure ulcers and other wound developments.
RN Case Manager
Select Medical
07.2021 - 01.2023
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Authored clinical notes and updates to be reviewed by patient's primary physician
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
- Administered physical examinations and documented history of current and previous conditions, illnesses and injuries
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Adult Critical Care Registered Nurse
Select Medical
07.2021 - 01.2023
- Operated critical care equipment to keep patients stable and promote recovery
- Administered medications to treat patients' symptoms and address underlying disease progression
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies
- Assisted patients to maintain current understanding of conditions and presentations
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels
- Protected critically ill patients from unnecessary risks by limiting visitors, using proper PPE and using strong infection control procedures
- Personalized bedside care and interactions based on cultural backgrounds of different patients.
Covid Registered Nurse
SSM Health DePaul Hospital - St. Louis
05.2020 - 07.2021
- Provided direct patient care, stabilized patients and determined next course of action
- Managed care from admission to discharge
- Implemented medication and IV administration, catheter insertion and airway management
- Monitored patient reactions to drugs and carefully documented findings
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Psychiatric Charge Nurse
CenterPoint Hospital
09.2018 - 05.2020
- Performed patient assessments to monitor expected response to medications and altering treatment plans
- Explained useful coping methods to relieve depression and anxiety
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff
- Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy
- Administered medication and treatments to patients to observe and record responses
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Cared for patients in 14-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Home Health LPN
Maxim Health Services
08.2011 - 09.2018
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care
- Supported personal care needs, shopping for groceries and cleaning house
- Provided physical assessments, medication and chronic disease management to home health patients.
Education
Bachelor of Science - Nursing
Chamberlain University
St Louis, Missouri04.2018
License Practical Nurse - Nursing
Sanford-Brown College
St. Peters, Missouri12.2010
Skills
- Patient and Family Advocacy
- Medical Screening
- Tracheostomy Care
- Critical Care Nursing
- Hospital Operations
- Critical Thinking
- Compliance Requirements
- Regulatory Compliance
- Planning and Coordination
- Problem-Solving
- Ability to teach and mentor
- Flexibility
- Risk-taking
- Team building
- Time management
Certification
- Registered Nurse, Missouri, license # 2018034034
- Basic Life Support for Health Care Providers (BLS)
- Advanced Cardiac Life Support (ACLS)
- CPR Certification
- CPR Instructor and Training Center
References
References upon request.
Timeline
Director of Clinical Services
Three Oaks Hospice
02.2023 - Current
Clinical Coordinator RN
Select Medical
07.2021 - 01.2023
Registered Nurse House Supervisor
Select Medical
07.2021 - 01.2023
Wound Care RN
Select Medical
07.2021 - 01.2023
RN Case Manager
Select Medical
07.2021 - 01.2023
Adult Critical Care Registered Nurse
Select Medical
07.2021 - 01.2023
Covid Registered Nurse
SSM Health DePaul Hospital - St. Louis
05.2020 - 07.2021
Psychiatric Charge Nurse
CenterPoint Hospital
09.2018 - 05.2020
Home Health LPN
Maxim Health Services
08.2011 - 09.2018
Bachelor of Science - Nursing
Chamberlain University
License Practical Nurse - Nursing
Sanford-Brown College
- Registered Nurse, Missouri, license # 2018034034
- Basic Life Support for Health Care Providers (BLS)
- Advanced Cardiac Life Support (ACLS)
- CPR Certification
- CPR Instructor and Training Center
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