Kristine Leichtfuss

• Recruited and hired talented individuals bringing depth and experience to organization.
• Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
• Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
• Built relationships with team members to encourage willingness to address concerns and issues.
• Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
• Played a key role in implementing loss prevention strategies that reduced incidents of theft within the workplace.
• Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
• Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
• Mentored employees to help improve skills and enable team members to become peak performers on job.
• Served as floating manager-on-duty, MOD, to cover shift shortage.
• Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
• Delegated daily tasks, addressed employee questions and resolved scheduling issues.
• Trained new-hires on basic register, kitchen cooking, receiving, bookwork, trendar, ordering procedures to better service customers.
• Supervised payroll corrections for accuracy and duplications.
• Created staff schedules, approved requested time off and updated reports.
• Built strong relationships with customers through active listening, understanding their needs, and offering personalized solutions.
• Trained new team members on store policies, procedures, and sales techniques for improved performance.
• Fostered a positive work environment by addressing employee issues and promoting open communication.
• Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
• Implemented inventory control measures to reduce shrinkage and improve store profitability.
• Assisted with general maintenance of store to keep environment perpetually clean and presentable.
• Resolved escalated customer complaints effectively, maintaining loyalty among patrons while upholding company values.
• Managed vendor relations for timely product delivery and optimal inventory levels while minimizing costs.
• Conducted regular audits of cash handling procedures to maintain financial integrity within the store location.
• Evaluated employee performance regularly in order to provide constructive feedback or recognition as appropriate.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.
• Answered product questions and assisted customers in selection and checkout.
• Conducted inventory analysis to determine optimal stock levels.
• Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
• Supervised 47 co-workers.
• Promoted store safety as a Store Safety Wellness Coordinator and also throughout our district as a District Safety Wellness Coordinator.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Prioritized helping customers over completing other routine tasks in store.

• Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
• Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
• Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
• Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
• Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
• Streamlined inventory management with accurate record-keeping and timely ordering of products.
• Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
• Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
• Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
• Planned optimal workflow through successful scheduling and task delegation.
• Involved associates in decision-making processes to empower team and drive continued successes.
• Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
• Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
• Merchandised products beautifully with attractive displays to quickly move stock.
• Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
• Elevated team performance with motivational approach and excellent training abilities.
• Coordinated clearance events to clear shelf space for new product lines.
• Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
• Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
• Developed strong customer relationships by delivering exceptional service and personalized attention.
• Achieved sales targets consistently by motivating team members and creating a positive work environment.
• Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
• Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
• Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
• Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
• Conducted inventory analysis to determine optimal stock levels.
• Supervised daily operations by directing customer service, inventory and sales operations.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.
• Answered product questions and assisted customers in selection and checkout.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
• Answered questions about store policies and addressed customer concerns.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Managed efficient cash register operations.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Payroll captain for the district by collecting data from all stores to make sure payroll was being spent to budget.
• Helped in other stores with inventory, short handed, and helped open new stores.

• Received inbound customer calls related to credit and accounts receivable.
• Optimized cash flow by monitoring aged accounts receivable reports and prioritizing collections efforts accordingly.
• Improved cash flow by accurately managing accounts receivable and pursuing timely collections.
• Supported accounting team by providing detailed reports on accounts receivable status and activity.
• Filed accounts receivable after applying to accounts.
• Bookwork to balance 5 stores paperwork

• Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
• Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
• Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
• Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
• Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
• Streamlined inventory management with accurate record-keeping and timely ordering of products.
• Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
• Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
• Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
• Planned optimal workflow through successful scheduling and task delegation.
• Involved associates in decision-making processes to empower team and drive continued successes.
• Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
• Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
• Merchandised products beautifully with attractive displays to quickly move stock.
• Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
• Elevated team performance with motivational approach and excellent training abilities.
• Coordinated clearance events to clear shelf space for new product lines.
• Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
• Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
• Developed strong customer relationships by delivering exceptional service and personalized attention.
• Achieved sales targets consistently by motivating team members and creating a positive work environment.
• Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
• Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
• Implemented loss prevention strategies to detect theft incidents and minimize financial losses for the company.
• Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
• Controlled costs consistently to effectively eliminate waste and increase profits.
• Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
• Conducted inventory analysis to determine optimal stock levels.
• Supervised daily operations by directing customer service, inventory and sales operations.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
• Answered product questions and assisted customers in selection and checkout.
• Answered questions about store policies and addressed customer concerns.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
• Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
• Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
• Managed efficient cash register operations.
• Performed cash, card, and check transactions to complete customer purchases.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Payroll captain for the district gathering payroll to see if the other stores are in line with their budgets.
• Helped in other stores for inventory, when short handed, building new stores.

Same as above

• Demonstrated proficiency in operating a range of equipment, including riding mowers, push mowers, and zero-turn mowers.
• Streamlined operations by maintaining organized workspaces, tools, and vehicles for easy access during jobs.
• Safely operated various types of mowers, trimmers, and blowers to ensure optimal lawn care results.
• Identified potential problems early through regular inspections of turf condition, taking corrective action as needed.