Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristine Lewis

Windermere,FL

Summary

Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Team leader with success guiding, coaching and motivating employees. I currently volunteer as a Class Administrator for BSF International and am the Coordinator for a local MomCo group. I left the professional world to raise a family. I held part time positions like substitute teaching and working at our church during that time.

Overview

18
18
years of professional experience

Work History

District Manager

Retail Brand Alliance
Orlando, FL
06.1995 - 07.2005
  • Managed daily operations to ensure multi-store compliance with policies and procedures.
  • Trained staff on customer service techniques to enhance team performance and efficiency.
  • Oversaw team scheduling to optimize coverage during peak business hours and events.
  • Implemented training programs for new employees to streamline onboarding procedures.
  • Monitored sales data to identify trends and inform strategic planning discussions.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Facilitated regular team meetings to encourage communication and address operational challenges.

Senior Store Manager

Bealls Department Stores
Orlando, Florida
05.1987 - 06.1995
  • Managed daily store operations and ensured efficient workflow among staff. Also, oversaw 2-3 other stores with in my assigned territory.
  • Trained and supervised team members on customer service best practices.
  • Developed and implemented visual merchandising strategies to enhance product displays.
  • Conducted regular staff meetings to communicate goals and expectations clearly.
  • Monitored inventory levels and coordinated stock replenishment activities.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Collaborated with corporate leadership on strategic planning initiatives for store growth.
  • Coordinated promotional events to drive customer engagement and sales.
  • Resolved customer complaints in an efficient and professional manner.

Education

Bachelor of Science - Marketing/Management

Florida State University
Tallahassee
12-1989

Skills

  • Operational management
  • Team training
  • Customer relationship management
  • Visual merchandising
  • Staff supervision
  • Conflict resolution

Timeline

District Manager

Retail Brand Alliance
06.1995 - 07.2005

Senior Store Manager

Bealls Department Stores
05.1987 - 06.1995

Bachelor of Science - Marketing/Management

Florida State University

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