Overview
Work History
Work Preference
Accomplishments
Interests
Parenting classes
Timeline
OfficeManager
Kristine Lewis

Kristine Lewis

Philadelphia,PA

Overview

10
10
years of professional experience

Work History

Childcare Volunteer Teacher

South Cohen
Philadelphia, PA
02.2019 - 06.2019
  • Promoted a safe and nurturing classroom environment where students felt comfortable asking questions and sharing ideas freely.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Utilized positive reinforcement techniques to build students'' self-esteem and encourage active participation in class discussions.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

Supervisor

Squeaky clean and green
New Philadelphia, PA
02.2014 - 06.2019
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Trained team members on new hotel services and products to support promotional efforts.

Supervisor of Operations

GDI Integrated Facility Services
11.2022 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cook

Pennsylvania
Philadelphia, PA
05.2020 - 08.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Participated actively in team meetings to discuss strategies for improving overall performance within the department.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Work-life balanceCareer advancement401k matchPersonal development programs

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Interests

Hospital housekeeping

Parenting classes

I took parenting classes as a volunteer to understand more about how to handle situations that may occur with benefited me more than I can explain I completed the parenting classes and received a certificate

Timeline

Supervisor of Operations

GDI Integrated Facility Services
11.2022 - Current

Cook

Pennsylvania
05.2020 - 08.2021

Childcare Volunteer Teacher

South Cohen
02.2019 - 06.2019

Supervisor

Squeaky clean and green
02.2014 - 06.2019

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Kristine Lewis