Accomplished Case Manager and Assistant Administrator with a proven track record at Lifetime Care and Alpine Manor Home for Adults, showcasing expertise in disease management and interdisciplinary collaboration. Spearheaded initiatives that enhanced patient care outcomes and streamlined compliance procedures. Renowned for clear communication and a positive attitude, significantly contributing to team effectiveness and patient satisfaction.
Overview
11
11
years of professional experience
Work History
Case Manager
Lifetime Care
Livingston County, New York
09.2011 - 01.2017
Provided referrals to appropriate health care providers or other community resources.
Provided referrals to appropriate medical, mental health, and social services.
Conducted home visits to assess the safety of living environments for clients.
Supported family members by providing information on local support groups.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Conducted initial assessments to determine client eligibility for programs and services.
Managed caseloads effectively, ensuring timely documentation and reporting.
Coordinated comprehensive care plans for clients to meet their individual needs.
Developed individualized care plans with input from clients and their families.
Collaborated with medical professionals to coordinate treatment plans for clients.
Collaborated with multidisciplinary teams to provide holistic support to clients.
Assistant Administrator/Director of Nursing
Alpine Manor Home for Adults
Lima, New York
05.2006 - 09.2011
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Oversaw daily operations within the department including scheduling shifts and approving time off requests.
Created policies and procedures to ensure compliance with state regulations.
Coordinated the planning, implementation, evaluation, and documentation of nursing care plans.
Responded promptly to inquiries from physicians, families, staff members, and other healthcare professionals.
Maintained communication and transparency with governing boards, department heads and medical staff.
Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
Implemented and directed clinical services and operations to deliver competent, quality care.
Monitored development, implementation and updates of individualized care plans.
Developed and implemented strategies to promote patient safety and quality care outcomes.
Communicated with patients with compassion while keeping medical information private.
Developed and implemented policies and procedures to ensure compliance with state regulations.
Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
Education
Associates Degree - Applied Science - Nursing
Monroe Community College
Rochester, New York
01.2007
Skills
Disease Management Knowledge
Patient education
Documentation and reporting
Interdisciplinary collaboration
Clear communication
Positive attitude
Accomplishments
Lifetime Care Brand STAR Performance and Recognition
Member of Pain Team - Presenter of Pain Management Education and Documentation, 2014
Member of the IV Team - Educated and Trained Team on IV Strategies and Policies
Employee Preceptor - Educated Staff on Agency Policies and Procedures