Kristine Lowell
Silver City,NM
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
22
22
years of professional experience
Work History
Laundry Attendant
Holiday Inn Express
07.2023 - 01.2024
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Minimized garment shrinkage or color bleeding by strictly adhering to recommended wash settings and temperatures.
- Examined dried clothes to identify stains, tears and issues.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Cleaned machine filters and lubricated equipment.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
- Operated machines correctly by following machine instructions and safety regulations.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Observed and adjusted machine cycle times, achieving quality results.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Housekeeper
Quality Inn
04.2022 - 04.2023
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Adhered to professional house cleaning checklist.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Handled requests for extra linens, toiletries and other supplies.
- Rotated linens in storerooms and replenished when supplies ran low.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Verified cleanliness and organization of storage areas and carts.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Returned emptied garbage receptacles to proper locations.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Polished fixtures to achieve professional shine and appearance.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Applied effective time management techniques to meet tight deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
Certified Barista, Customer service
Starbucks at Carrs Safeway
04.2015 - 05.2016
- Promoted additional items with beverages, increasing store sales.
- Collaborated with team members to create seasonal drink specials that appealed to customers'' tastes and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained cleanliness of the workspace by adhering to strict sanitation standards and regularly cleaning equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Fostered an inclusive environment where all employees felt comfortable sharing ideas and suggestions for improving operations.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed comprehensive knowledge of coffee beans, brewing methods, and flavor profiles to better serve customers.
- Served as a role model for new employees by exemplifying excellent work ethic, dedication to craft, and commitment to customer satisfaction.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Demonstrated versatility by mastering multiple brewing methods, increasing efficiency in fulfilling orders quickly during busy periods.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Increased repeat business through establishing strong rapport with regular customers who appreciated attention to detail.
- Supported team members during peak hours, ensuring efficient service and improved productivity.
- Upheld high standards of quality control by consistently measuring ingredients accurately and adjusting recipes as needed.
- Ensured a smooth flow of service during peak hours by effectively communicating with colleagues and prioritizing tasks based on customer needs.
- Maintained regular and consistent attendance and punctuality.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Controlled line and crowd with quick, efficient service.
- Packaged bagels, muffins and other food items for customer purchase.
Shipping receiving, factory worker
St. Clair's Organics
02.2021 - 05.2022
- Inspected and adjusted work performed to meet expectations.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
- Met production targets and tight deadlines by collaborating closely with team members.
- Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
- Supported continuous improvement initiatives by participating in Lean Manufacturing workshops and implementing learned strategies.
- Carefully packaged finished products and prepared for shipment.
- Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
- Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
- Maintained organized work area by cleaning and removing hazards.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Adjusted machines to increase productivity for runs.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Performed quality checks on finished products to identify and address discrepancies.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Collaborated with other departments to optimize production workflows.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Assembled products according to changing daily work orders and specific customer needs.
- Participated in training sessions to enhance skills and knowledge.
- Monitored inventory levels to ensure sufficient supplies were available for uninterrupted production runs.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Weighed and measured items to prevent waste and meet quality standards.
- Made sure that products were produced on time and are of good quality.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
- Used equipment properly to avoid workplace hazards or injuries.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Reviewed production schedules and streamlined processes.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
Animal caretaker, Customer service
Chester Valley Animal Hospital
05.2004 - 02.2005
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Educated visitors and staff on proper animal care and handling.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Assisted with the capture and restraint of various animal species during medical examinations or treatment sessions as needed.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Protected animals from care errors by maintaining clear and secure tags.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Participated in ongoing professional development opportunities related to animal care, staying current on best practices within the industry.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Assisted researchers in conducting studies by collecting and providing data about animals in care.
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Responded quickly to emergencies involving injured or ill animals, providing first aid treatment when necessary before contacting veterinary professionals for further assistance.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Cashier, Customer service
Fedex Office
02.2005 - 04.2007
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Welcomed customers and helped determine their needs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Lifted up to 75pounds at once and used forklift to move heavier loads.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Identified and resolved discrepancies and errors in customer accounts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Animal Care Taker
VCA Animal Hospital
01.2002 - 07.2004
- Educated visitors and staff on proper animal care and handling.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
- Provided compassionate care for animals at all stages of life, including end-of-life situations where euthanasia was deemed necessary for humane reasons.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Documented observations of animal behavior and physical condition to track health and progress.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Facilitated smooth transitions for animals undergoing relocation to other facilities or new enclosures within the organization by adhering to established protocols and procedures.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Protected animals from care errors by maintaining clear and secure tags.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Assisted researchers in conducting studies by collecting and providing data about animals in care.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Participated in ongoing professional development opportunities related to animal care, staying current on best practices within the industry.
- Worked effectively in fast-paced environments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
Education
Skills
- Training New Staff
- Product displays
- Team Player
- Grinding Techniques
- Order Preparation
- Shipment Receiving
- Workplace Safety
- Supply Restocking
- Reliable and Dependable
- Promotional Events
- Food Preparation
- Conflict Resolution
- Negotiation Tactics
- Friendly and outgoing
- Workstation Maintenance
- Sales expertise
- Resolving Complaints
- Coffee expertise
- Coffee and Tea Preparation
- Ordering Procedures
- Coffee machinery
- Upselling
- Professional Demeanor
- Food Storage Management
- POS System Operation
- Safe Food Handling
- Order Taking
- Food Serving and Preparation
- Opening and closing duties
- Attention to Detail
- Safe Food Handling Practices
- Problem-Solving
- Coordinating Orders
- Customer Service
- Adaptable and Flexible
- Flexible Schedule
- Cash Register Operations
- Beverage presentation
- Table Bussing
- Decision-Making
- Packaging and Labeling
- Active listener
- Menu Memorization
- Espresso machine operation
- Smoothie making
- Supply Ordering
- Cleaning and sanitizing
References
- Matt Stout, (907) 952-0154
- Sheila Hudman, (575) 654-9889
Timeline
Laundry Attendant
Holiday Inn Express
07.2023 - 01.2024
Housekeeper
Quality Inn
04.2022 - 04.2023
Shipping receiving, factory worker
St. Clair's Organics
02.2021 - 05.2022
Certified Barista, Customer service
Starbucks at Carrs Safeway
04.2015 - 05.2016
Cashier, Customer service
Fedex Office
02.2005 - 04.2007
Animal caretaker, Customer service
Chester Valley Animal Hospital
05.2004 - 02.2005
Animal Care Taker
VCA Animal Hospital
01.2002 - 07.2004
Similar Profiles
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Emma NandEmma Nand
Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)
Abdul BhedaAbdul Bheda
Regional Director of Operations at Holiday Inn/ Holiday Inn Express & Suites/MarriottRegional Director of Operations at Holiday Inn/ Holiday Inn Express & Suites/Marriott
Faruk BhalooFaruk Bhaloo
Airport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn ExpressAirport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn Express
Carrie MerrillCarrie Merrill
Payroll Manger at Western New Mexico UniversityPayroll Manger at Western New Mexico University