Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristine Maas

Plymouth

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, evidenced during my tenure at Sartori Cheese. Adept at workplace safety and customer service, I excel in fast-paced environments, demonstrating exceptional problem-solving and organizational skills. Reduced waste by implementing efficient food handling procedures, showcasing my dedication to quality and efficiency.

Overview

11
11
years of professional experience

Work History

Wheel Finishing

Sartori Cheese
11.2018 - Current

• Transfers and stages product into assigned work areas.

• Accurately records ingredient amounts and lot numbers on production work orders.

• Identifies cheese on hold and issues cheese to work orders.

• Inspects cheese and materials for mold, direct and other foreign materials.

• Manually applies rub ingredients within specification of product work instructions.

• Fills treating tubs with appropriately sized cheese wheels and ingredient for treatment process.

• Transfers cheese wheels to drying rack for curing and packaging.

• Packages and Labels finished items per product work instructions.

• Completes daily (2nd shift) and periodic (1st shift) sanitation in accordance with a Master Cleaning Schedule

• Handles and mixes cleaning chemicals in line with sanitation duties.

• Ensures all first in first-in-first-out principles are maintained throughout the manufacturing and packaging process.

• Complies with all company Safety, HACCP and GMP policies.

• Immediately reports any food safety or quality issues to management or other individual authorized to initiate action.

Server

McDonald's Restaurant
03.2015 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Deli Clerk

Piggly Wiggly Grocery Store
07.2014 - 03.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

Elkhart Lake Glenbeulah High School
Elkhart Lake, WI
06.2014

Skills

  • Computer skills
  • Workplace safety
  • Troubleshooting
  • Hardworking and dedicated
  • Team player
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Work area cleanliness
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Decision-making
  • Relationship building

Timeline

Wheel Finishing

Sartori Cheese
11.2018 - Current

Server

McDonald's Restaurant
03.2015 - 10.2018

Deli Clerk

Piggly Wiggly Grocery Store
07.2014 - 03.2015

High School Diploma -

Elkhart Lake Glenbeulah High School
Kristine Maas