Dynamic professional with extensive experience in retail management and caregiving, notably at Valley Quick Stop. Proven expertise in inventory management and staff supervision, complemented by strong communication skills. Certified care provider with a focus on enhancing client well-being and operational efficiency, ensuring high standards of service and care.
Overview
27
27
years of professional experience
Work History
Merchandise Associate
Crossmark Inc
Moses Lake, WA
09.2023 - Current
Collaborated with team members to execute promotional events and seasonal setups.
Conducted regular inventory audits to ensure accurate product counts and organization.
Printed labels and tags for for-sale merchandise.
Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
Caregiver
Thurmans Roofing / family buisness personel
Moses Lake , WA
02.2020 - 09.2022
.
Monitored client health and reported changes to healthcare professionals promptly.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Organized oral medications for clients following dosage and schedule requirements.
Provided emotional support to clients during difficult times.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Store Ownwer
Valley Quick Stop
Moses Lake, WA
01.2015 - 05.2019
Managed daily operations and staff scheduling for efficient store functioning.
Negotiated contracts with vendors to secure best prices for products.
Set pricing structures according to market analytics and emerging trends.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
Vista Quick Stop
Moses Lake, WA
04.1998 - 01.2015
Recruited, trained and supervised new employees.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Conducted daily store operations, including opening and closing procedures and cash handling.
Resolved customer complaints promptly to enhance satisfaction levels.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed daily banking activities such as deposits and withdrawals.
Updated POS system with new products and promotional offers.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.