Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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KRISTINE MERCADO

Fort Myers,FL

Summary

Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.

Hardworking and motivated professional with several years of experience and record of success in industry.

Overview

6
6
years of professional experience

Work History

Quality Assurance Manager

Northstar
12.2021 - 12.2024
  • Inspected foundations, walls, floors, doors, windows, roofing, and tiling to ensure they meet code standards..
  • Enhanced product quality by implementing comprehensive QA processes and procedures.
  • Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.

Programming Engineer

Northstar
01.2020 - 01.2021
  • Program (Solid works)(building the structures for the walls, roof, doors for building resident homes & garages)
  • Building or adjusting proper blueprints for and from the architectural side.
  • Making sure all proper tools are available for the machines and all parts are built properly.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Machine Operator

Northstar
01.2019 - 01.2020
  • Machines such as: Multicam 5000 series Apex 1R & Apex 3R precision cutting system machine (1/4 toque)
  • Tormach: 770 CNC Mill machine capable of cutting metal, wood, plastic. Created with tight tolerance of tools. Parts are held by a 6 inch CNC vise precision angle cutter.
  • Daily maintenance ( techinical issues etc )
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Truck driver

Fed ex
01.2019 - 12.2019
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Education

Associate of Arts - Psychology

Graceland University
Lamoni, IA
01-2017

Skills

  • Machine Operator/Maintenance(Machines such as: Multicam 5000 series Apex 1R & Apex 3R precision cutting system machine (1/4 torque) Tormach: 770 CNC Mill machine capable of cutting metal, wood, plastic Created with tight tolerance of tools Parts are held by a 6 inch CNC vise precision angle cutter
  • Programming Engineer( Solidworks:powerful, industry-leading 3D modeling, parametric design, (Computer-Aided Design) software developed by Dassault System for creating, simulating, and managing products, used by designers and engineers across various industries
  • Computer Skills (excel, word, microsoft)
  • Time Management (pressured time limit on some projects for all clients & upper management)
  • Self-Motivation (limitless)
  • Conflict Resolution (easy to solve difficult situations especially towards peers with disagreements)
  • Easy to Adapt (easy going, eager to learn anything and everything)
  • Forklift Certified(counter balanced, Electric, Power jack, Pallet jack)
  • Quality assurance (Enhanced product quality by implementing comprehensive QA processes and procedures Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle)

Additional Information

MANAGEMENT/SUPERVISOR, MACHINE OPERATOR (CNC & ETC), PROGRAMMING, ENGINEERING, SOME CONSTRUCTION PROFESSIONALISM, SOME COMPUTER SKILLS, COMMUNICATIONS, ABILITY TO WORK UNDER PRESSURE, TIME MANAGEMENT, ABILITY TO WORK GREAT IN ANY GROUP., SELF-MOTIVATION CONFLICT RESOLUTION, EASY TO ADAPT, MENTOR, FORKLIFT CERTIFIED

Languages

English
Full Professional

Timeline

Quality Assurance Manager

Northstar
12.2021 - 12.2024

Programming Engineer

Northstar
01.2020 - 01.2021

Machine Operator

Northstar
01.2019 - 01.2020

Truck driver

Fed ex
01.2019 - 12.2019

Associate of Arts - Psychology

Graceland University

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KRISTINE MERCADO