Summary
Overview
Work History
Education
Skills
Timeline
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Kristine Moore

Milwaukee,WI

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

17
17
years of professional experience

Work History

Receptionist Administrator

Prasser Kleczka
Milwaukee, WI
11.2023 - 08.2024
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Assisted with administrative tasks such as data entry into company databases.
  • Answered incoming phone calls, routing to appropriate parties throughout office.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Performed data entry and other administrative tasks to support departments.
  • Obtained and processed payments from clients for products and services.

Front Desk Agent

Candlewood Suites Hotel
Oak Creek, WI
09.2020 - 08.2023
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Processed payments accurately and efficiently.
  • Provided information about hotel amenities, services, and local attractions.
  • Inputted guest information into computer system accurately and securely.
  • Verified accuracy of room rates and other charges during check-in process.
  • Addressed customer needs in a timely manner.
  • Kept accurate records of guest transactions.
  • Managed cash drawer responsibly throughout shift.
  • Provided excellent customer service while upholding company policies.

Cashier

13th St. Shell Station
Milwaukee, WI
01.2019 - 09.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted and balanced cashier drawers.

Cashier

Aladdin LLC
Milwaukee, WI
02.2016 - 01.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.

Cashier

13th St. Shell Station
Milwaukee, WI
07.2014 - 08.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.

Kitchen/Dishwasher

Chart Wells Dining Services
Cudahy, WI
10.2013 - 05.2014
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.

Deli Clerk

Piggy Wiggly
Milwaukee, WI
01.2013 - 09.2013
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Adhered to health and safety standards while preparing food.
  • Assisted customers with selecting products from the deli case or menu board.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.

Bank Teller

Heritage Bank NA
Milwaukee, WI
02.2010 - 02.2011
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.

Bank Teller

Associated Bank
St. Francis, WI
02.2008 - 04.2009
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.

Education

High School Diploma -

South Milwaukee High School
South Milwaukee, WI
06-1986

Skills

  • Guest Relations
  • Reception Management
  • File Organization
  • Payment Collection
  • Calendar Management
  • Call handling
  • Document Management
  • Fee Collection

Timeline

Receptionist Administrator

Prasser Kleczka
11.2023 - 08.2024

Front Desk Agent

Candlewood Suites Hotel
09.2020 - 08.2023

Cashier

13th St. Shell Station
01.2019 - 09.2020

Cashier

Aladdin LLC
02.2016 - 01.2019

Cashier

13th St. Shell Station
07.2014 - 08.2015

Kitchen/Dishwasher

Chart Wells Dining Services
10.2013 - 05.2014

Deli Clerk

Piggy Wiggly
01.2013 - 09.2013

Bank Teller

Heritage Bank NA
02.2010 - 02.2011

Bank Teller

Associated Bank
02.2008 - 04.2009

High School Diploma -

South Milwaukee High School
Kristine Moore