Company Overview: Paul V Moore High School 44 School Drive
Central Square, NY 13036 315-668-4231
Working one-on-one with students needing academic and behavioral support
Experience working with life skills students.
Manage and maintain a school store for 6 years
Substituted as a TA & health office assistant
Managed classroom behavior effectively
Supported classroom maintenance and upkeep, organizing books, and materials.
Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Supported classroom activities, tutoring, and reviewing work.
Part Time Sales Associate
Yankee Candle at Great Northern Mall
06.2015 - 01.2020
Maintain knowledge of products sold and promotions offer
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Patient Service Representative
North Medical Family Physicians
12.2005 - 04.2006
Company Overview: 5100 W. Taft Road
Liverpool, NY 13088 315-452-2850
Front office reception
Answering multi-line phone calls
Scheduling patient appointments
Filed and maintained patient records
Provided exceptional customer service to patients
Verified insurance eligibility and coverage for patients.
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Managed Care Special/Patient Service Rep/Medical Records
St. Joseph's Family Medical Center
12.1996 - 08.2000
Company Overview: 460 Amherst St.
Nashua, NH 03063 603-883-7970
Front office reception, answering multi-line phone calls
Checking patients in/out
Scheduling patient appointments
Processing insurance referrals
Medical records filing
Managing patient accounts
Verified insurance eligibility and coverage for patients.
Filed and maintained patient records
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Managed patient registration process, confirming data accuracy and completeness.
Sales Associate
Old Navy
09.1996 - 12.1996
Company Overview: 4 E Spit Brook Road
Nashua, NH 03060 603-891-4200
Customer support
Worked on the cash registers
Maintained and organized specific departments
Helped customers locate products
Answered customer questions about sizing, accessories, and merchandise care.
Handled cash transactions efficiently
Organized racks and shelves to maintain store visual appeal
Rotated stock and restocked shelves to maintain product availability and store appearance.
NICU Unit Secretary
St. Josephs Hospital
07.1993 - 09.1996
Company Overview: 301 Prospect Street
Syracuse, NY 13203 315-448-5111
Front Desk reception and patient support
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Transporting blood work to appropriate labs
Preparing charts/medical records filing
Managed incoming telephone calls efficiently, directing them to relevant staff members or taking accurate messages as needed.
Aided nursing staff during emergencies through rapid response efforts such as calling appropriate support teams or locating essential equipment when needed.
Maintained a clean, organized, and professional environment in the NICU by overseeing supply inventory levels and coordinating with hospital departments for replenishments.
Education
High School Diploma -
CW Baker High School
Baldwinsville, NY
06-1993
No Degree - Nursing Prerequistes
Onondaga Community College
Syracuse, NY
Skills
Positive attitude
Data entry
File organization
Organizing and categorizing
Verbal communication
Dedicated team player
Patient confidentiality
Filing systems
Time management
Team work and collaboration
Timeline
Part Time Sales Associate
Yankee Candle at Great Northern Mall
06.2015 - 01.2020
Full time Teaching Assistant
Central Square School District
04.2006 - Current
Patient Service Representative
North Medical Family Physicians
12.2005 - 04.2006
Managed Care Special/Patient Service Rep/Medical Records
School Bus Driver/Driver Mentor Coordinator at Central Square School DistrictSchool Bus Driver/Driver Mentor Coordinator at Central Square School District