Kristine Posey

• Preserved home cleanliness standards by performing regular maintenance tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
• Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
• Exceeded client expectations with customized cleaning plans based on specific needs and preferences.
• Maintained a loyal clientele through excellent communication, punctuality, and reliability.
• Managed scheduling conflicts promptly, ensuring minimal disruptions to both parties involved.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Boosted employee morale through positive attitude, willingness to assist others when needed.
• Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.

Waitress

• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Used cash registers and credit card machines to cash out customers.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
• Managed laundry sorting, washing, drying, and ironing.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained a clean and organized work environment, ensuring safety and productivity in the laundry room.
• Streamlined workflow by effectively loading and unloading washers and dryers according to capacity guidelines.

• Demonstrated flexibility in adapting to changing priorities or workload demands within the fast-paced laundry operation environment.
• Enhanced workplace safety through regular inspection and maintenance of machinery, reducing incidents related to equipment malfunction.
• Maintained detailed logs of machine performance data for review by supervisors or maintenance personnel when needed.
• Ensured consistent high-quality output by conducting regular performance assessments and adjusting processes as needed for continuous improvement.
• Streamlined laundry processing by sorting, loading, and unloading various types of linens in a timely manner.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Ensured quality control by inspecting finished products for cleanliness, proper folding, and packaging standards.