Kristine Proctor

• Hired by Billing Department whom I worked with closely with in prior position
• Daily management of assigned accounts with regular and consistent follow-up on processing and reconciling claims. Must be able to work with outside agencies to research and resolve billing and claims.
• Process billing as need to payers of assigned accounts
• Investigate denials and resolve all claims for payment
• Maintain Account Receivable spreadsheets and balances
• Work with outside and internal departments to resolve consumer issues related to Billing
• Follow internal Billing procedures for all tasks assigned
  

Hired as administrative assistant to SLP program. Responsibilities include maintaining and updating all consumer information in Zuke and LaserFiche, provide administrative support to all staff including mailings, faxes, processing mileage and all ad hoc requests. Reconciliation of 4 American Express cards and responsible for billing for all SLP and in process of becoming responsible for Employment Services billing as well.

• Hired as Customer Service Associate and was quickly promoted to Customer Service Leader
• Responsibilities include but not limited to opening and closing store, managing and populating daily reports, reconciling cash, and many more tasks associated with running gas station/ convenience store.

• Recruited to Corporate Communications Department to operate in autonomous role as dedicated finance officer. This fast-paced overhead business area developed and managed enterprise level corporate communications, public relations, event management and sports sponsorship initiatives
• Managed $60m annual budget
• Single-handedly established Sarbanes‘ Oxley control summary, testing, and certification process
• Managed cost center actual expenses} forecasting, planning and accruals
• Pre-paid assets, FTE reporting, synergy savings, employee bonuses, wire transfers, cash receipts, cash disbursements, and other aspects of reporting
• Collaborated with Ernst & Young to identify and successfully implement a new enterprise-wide expense allocation system
• Developed, analyzed, and projected cost center budgets and reported variance analysis

• Supported Guaranteed & Structured Financial Products revenue generating business area with financial analysis and financial management, Recognized as the department expense expert for 40+ cost centers
• GAAP and statutory reporting
• Balance and income sheet analysis
• Revenue projections
• Administered annual product allocation survey for business areas and cost centers
• Managed separate account revenue and expenses
• Managed revenue for annuities with portfolio of $2B
• Posted financials
• Processed and uploaded quotes into general ledger system
• Extensively involved with year-end process to close financial books
• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts