KRISTINE RAMSEY
Gainesville,GA
Summary
Dynamic event coordinator and reflexologist with a proven track record at Spa On Green Street, excelling in guest relations and digital marketing. Cultivated strong client relationships, enhancing satisfaction and loyalty. Successfully managed event logistics, ensuring memorable experiences while maintaining high standards of sanitation and adaptability in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Spa Attendant/Reflexologist/Event Coordinator
Spa On Green Street
09.2018 - Current
- Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
- Managed laundry duties efficiently keeping sufficient stock of fresh linens available at all times.
- Scheduled routine deep-cleaning tasks ensuring high standards of hygiene across all areas within the facility.
- Supported promotional activities, helping to introduce new spa services to guests.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Established a loyal clientele base through consistent high-quality service and personalized care.
- Improved client satisfaction by providing customized reflexology treatments tailored to individual needs.
- Stimulated energy flow along medians to channel body healing responses.
- Created marketing advertisements to increase awareness of services and boost sales.
Owner/Private Event Coordinator
L'ultime Creation Event Coordination and Design
03.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
Education
GED -
University of Phoenix
Tempe, AZSkills
- Guest relations
- Sales and upselling
- Sanitation maintenance
- Event setup and breakdown
- Attention to detail
- Adaptability and flexibility
- Multitasking and organization
- Events logistics management
- Digital marketing
- Social media marketing
- Stage presence
- Audience engagement
- Live performance
- Audio recording
- Songwriting
- Extensive performance background
Certification
- Certified Reflexologist, - 2021
Languages
French
Native or Bilingual
Timeline
Spa Attendant/Reflexologist/Event Coordinator
Spa On Green Street
09.2018 - Current
Owner/Private Event Coordinator
L'ultime Creation Event Coordination and Design
03.2011 - Current
GED -
University of Phoenix
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