Kristine Randall
Westminster,CO
Summary
Proven security and management professional with extensive experience at Allied Universal Security Services, adept in surveillance and emergency response, showcasing reliability and exceptional communication skills. Enhanced customer satisfaction and safety through vigilant monitoring and effective team management, significantly improving operational efficiency. Skilled in CCTV operation and fostering positive relationships, ensuring a secure and customer-focused environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security Services
09.2022 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Custodian
ABM Industries (Amazon Facility)
04.2019 - 08.2022
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained well-organized supply closet for easy access to necessary tools.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Kept building spaces premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Manager on Duty
Smash Burger
02.2017 - 04.2019
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Trained employees in essential job functions.
- Proactively identified potential issues within workplace, taking corrective actions to maintain seamless operations at all times.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Homelife Academy
Arvada 05.2001 -
Skills
Reliability
Security camera monitoring
Legible report writing
Keen observer
First Aid Certified
Report Preparation
Workplace Safety
Verbal and written communication
Punctuality
Staff Management
Timeline
Security Guard
Allied Universal Security Services
09.2022 - Current
Custodian
ABM Industries (Amazon Facility)
04.2019 - 08.2022
Manager on Duty
Smash Burger
02.2017 - 04.2019
High School Diploma -
Homelife Academy
05.2001 -
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