Kristine Rawley
Grand Coulee,WA
Summary
Customer-oriented professional with dedication to satisfaction and consistent communication. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
13
13
years of professional experience
Work History
Merchandising Associate
American Greetings
07.2023 - Current
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Prioritized tasks and schedule to meet with buyers and managers at other stores.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Followed orders precisely for correct items, sizes and quantities.
- Stocked designated items on shelves, end caps and displays.
Hairstylist
Auntie's Salon
01.2022 - 12.2022
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Permed, relaxed and bleached hair for customers daily.
- Distributed business cards outside of salon to generate new business.
Salon Owner
Polish Hair And Salon Nail Salon
06.2015 - 12.2021
- Oversaw daily salon operations and performed general salon tasks.
- Maintained daily, monthly and quarterly records of costs and revenue.
- Maintained staff records and work schedules.
- Arranged for regular maintenance services for all beauty equipment.
- Organized employee shifts and took peak times and seasonality into consideration.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Optimized team hiring, training and performance.
- Created and monitored promotional approaches to increase sales and profit levels.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Learned and remained updated on statutory requirements and regulations.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Provided outstanding coaching to employees to boost productivity.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
Hairstylist-Self Employed Booth Renter
Shears Total Salon Services
06.2010 - 06.2015
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Resolved guest complaints about service or style.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Distributed business cards outside of salon to generate new business.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Permed, relaxed and bleached hair for customers daily.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Completed in-home services for elderly clients unable to travel to salon.
Education
No Degree - Cosmetology
Gene Juarez Academy North Seattle
Mountlake Terrace, WA05.2000
High School Diploma -
Marysville Pilchuck High School
Marysville, WA1991
Skills
- Outstanding Client Retention
- Customer Consultations
- Problem Anticipation and Resolution
- Adaptable to Changing Client Needs
- Supply Ordering and Maintenance
- Originality and Creativity
- Digital Recordkeeping
- Cosmetology Principles Knowledge
- Business Management
- Networking Expertise
- Marketing Familiarity
- Supply Monitoring
- Phone Inquiries
- Business Operations
- POS Terminal Operations
- Cash Register Operations
- Government Standards
- Accounting and Billing
- Workflow Efficiency
- Merchandising Strategies
- Floor Set Design
- Merchandising Operations
- Product Inventory Counts
- In-Store Support
- Store Maintenance
- Merchandising Skills
- POS Systems Knowledge
- Visual Merchandising
- Window Displays
- Seasonal Promotions
- Critical Thinking
- Merchandising and Promotions
- Product Merchandising and Distribution
Timeline
Merchandising Associate
American Greetings
07.2023 - Current
Hairstylist
Auntie's Salon
01.2022 - 12.2022
Salon Owner
Polish Hair And Salon Nail Salon
06.2015 - 12.2021
Hairstylist-Self Employed Booth Renter
Shears Total Salon Services
06.2010 - 06.2015
No Degree - Cosmetology
Gene Juarez Academy North Seattle
High School Diploma -
Marysville Pilchuck High School
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