Summary
Overview
Work History
Education
Skills
Professional Experience
Organizations
Timeline
Generic

Kristine Ray

Portland,OR

Summary

Innovative and creative strategic thinker with diversified management experience in benefits technology, excels in improving customer relationships, problem solving and and communication.

Overview

29
29
years of professional experience

Work History

Director, Strategic Partner Support

PlanSource
07.2022 - Current
    • Managed all aspects of strategic partnerships
    • Operationalized new and existing integrations
    • Served as liaison between Operations teams and 18 strategic partners
    • Consult on internal and best practices to build a best in class customer and client experience
    • Worked closely with product development teams to create operational readiness protocols for strategic partner integrations.
    • Build internal and external reporting to show progress of integration adoption and ROI.

Benefits Administration Strategic Relationship Lead

Cigna
09.2021 - 06.2022
    • Lead overall partnership strategy for voluntary business and key partners: HCM, Ben Admin, Exchanges and Enrollment Firms
    • Launch and direct Cigna enrollment offering and increasing distribution pipeline
    • Develop governance, best practices and key metric dashboard on growth initiatives with strategic partners.

Benefits Technology Consultant

The Standard
08.2011 - 09.2021
  • Business Development Lead creating relationships to improve positioning, value proposition and overall sales
  • Responsible for negotiating enterprise-wide contracts, SOW to deliver value to customers and clients
  • Lead SME on benefits technology industry, partners, funding and capabilities
  • Senior PM role to deliver voluntary products to marketplace and business lead on go to market strategy involving sales, marketing, underwriting, proposals, product and enrollment
  • Pioneered Private Exchange initiative and growth strategy in 2014 which developed overall roadmap for benefits technology as part of Sales strategy for The Standard
  • Group level sales support on RFP, finalist and complex negotiations to win and retain business.

Senior Consultant, Auto Product Development

Travelers Insurance
05.2007 - 07.2011
  • Completed robust cost benefit analysis to present business case to executive leadership to sponsor initiative – resulted in 1.4 million annual Operational Expense savings
  • Created work around solution to capture critical data for reserving and ultimately more accurate predictive modeling around pricing.

Claims Team Leader

Progressive Insurance
08.1998 - 05.2007

Branch Manager

Enterprise Rent-A-Car
08.1994 - 08.1998

Education

B.A. Art History -

University of Oregon

Skills

    • Business Planning
    • Operations Management
    • Negotiation
    • Creativity and Innovation
    • Strategies and Goals
      • Partnerships and Alliances
      • Program Management
      • Process Improvement
      • Change Management

Professional Experience

  • LIMRA: Business/Legal workgroup, Enrollment Technology Workgroup, HR Tech, Insure Tech
  • Meals on Wheels: Meal coordinator and delivery
  • 7th Grade math teacher/tutor

Organizations

Chi Omega

Timeline

Director, Strategic Partner Support

PlanSource
07.2022 - Current

Benefits Administration Strategic Relationship Lead

Cigna
09.2021 - 06.2022

Benefits Technology Consultant

The Standard
08.2011 - 09.2021

Senior Consultant, Auto Product Development

Travelers Insurance
05.2007 - 07.2011

Claims Team Leader

Progressive Insurance
08.1998 - 05.2007

Branch Manager

Enterprise Rent-A-Car
08.1994 - 08.1998

B.A. Art History -

University of Oregon

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Kristine Ray