Kristine Simmons
Indianapolis,IN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Server/ Bartender
Taylor's Pub
01.2014 - 01.2024
- I worked in a team-oriented, high volume, fast paced, guest-centric environment to fulfill our guests craving for a Dining Experience
- I demonstrated genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience by guiding guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- I routinely provide friendly and attentive service that makes guests feel well taken care of and builds their intent to return
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Server
Greek’s Pizzeria
01.2010 - 01.2014
- I worked in a team-oriented, high volume, fast paced, guest-centric environment to fulfill our guests craving for a Dining Experience
- I demonstrated genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience by guiding guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
- Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests’ expectations
- I routinely provide friendly and attentive service that makes guests feel well taken care of and builds their intent to return
Hostess
Stone creek dining
01.2008 - 01.2010
- I worked in a team-oriented, high volume, fast paced environment
- I controlled the flow of the restaurant making sure not to sit too many guests at any given time in order to insure the kitchen and serving staff wasn’t overwhelmed in guest services
- I took care of reservations, regular clients and large banquet parties
Education
High school -
Zionsville high school
Zionsville, IN01.2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Hospitality service expertise
- Professional appearance
- High volume dining
Extracurricular Activities
Zionsville H.S., 2006-2010, JV/Varsity girls soccer, Marching band, Debate club
Timeline
Server/ Bartender
Taylor's Pub
01.2014 - 01.2024
Server
Greek’s Pizzeria
01.2010 - 01.2014
Hostess
Stone creek dining
01.2008 - 01.2010
High school -
Zionsville high school
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