Kristine Smith
Charlotte,US
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Committed to improving company by improving user ratings and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Accounts Receivable Manager
Huseby Global Litigation
Charlotte , North Carolina
2023.06 - Current
- Create and manage monthly financial reports for accounts receivable, aged receivables, collections activities, customer payments, and other related metrics
- Manage daily banking activities such as deposits, transfers, ACH payments, wire transfers
- Contacte customers by mail and email concerning past due balances
- Identify overdue accounts and determined appropriate action to recover funds in a timely manner
- Develop and maintain relationships with customers to facilitate prompt payments
- Provide guidance to team members on how best to resolve customer issues related to billing or payment inquiries
- Traine new employees on Accounts Receivable processes and procedures
- Initiate research and executed corrections on posting issues
- Draft weekly or monthly reports summarizing Accounts Receivable activity
- Assist CFO with postings to general ledger and monthly closings
- Perform regular reconciliations on bank statements against receipts in accounting system
- Conduct research on all activities for collection to minimize receivable balances
- Review current practices for effectiveness and recommended improvements when necessary
- Hired to manage, structure, and create processes for a brand new team of 8 people in a department that was void a manager for over a year.
Accounts Receivable Supervisor
Red Ventures
US
2018.11 - 2023.05
- Manage day-to-day operations of full cycle AR, including invoicing, adjustments, refunds, cash application, bank deposits and collections
- Implement project management techniques to overcome obstacles and increase team productivity
- Coordinate individual duties after careful evaluation of each employee's skill level and knowledge
- Resolve accounts with late or skipped payments by contacting account holders or delegating accounts receivable clerks
- Post customer payments by recording cash, checks, and credit card transactions including ad-hoc transactions.
- Verify discrepancies and resolve clients' billing issues
- Oversee monthly AR close with strict adherence to deadlines
- Provide support regarding month-end closing, account reconciliations, receivable reports and journal entries
- Manage a team of five direct reports to cover 9 portfolios earning over $600+ million in revenue last year Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff
- Oversee and manage timely completion of all work performed by staff including strategic planning of responsibilities and workload to meet internal and external reporting deadlines
- Create standard operation procedures as the business grows which includes but not restricted to invoice processes, adjustment procedures, cash posting controls and collection strategies
- Analyze and recommend credit terms for customers using Dunn & Bradstreet as a guide to minimize bad debt exposure
- Actively engages in the technical development of staff by building a team that can support each other and grow their talents
- Supports AR Specialist in managing relationships with operations and business leaders to understand how the business works and proactively identify changes impacting accounting/financial reporting in terms of AR Perform accrual revenue entries for closing procedures
- Train and support senior staff accountants on the media and commerce team Works with treasury to ensure cash summaries are complete to assist with cash forecasting
- Successfully integrated four large companies as part of acquisitions and was part of the project integration team.
Senior Accountant/Receivables Manager
Canteen
US
2015.08 - 2018.10
- Verify discrepancies and resolve clients' billing issues
- Oversee monthly AR close with strict adherence to deadlines
- Provide support regarding month-end closing, account reconciliations, receivable reports and journal entries
- Manage a team of five direct reports to cover 9 portfolios earning over $600+ million in revenue last year
- Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff
- Oversee and manage timely completion of all work performed by staff including strategic planning of responsibilities and workload to meet internal and external reporting deadlines
- Create standard operation procedures as the business grows which includes but not restricted to invoice processes, adjustment procedures, cash posting controls and collection strategies
- Analyze and recommend credit terms for customers using Dunn & Bradstreet as a guide to minimize bad debt exposure
- Actively engages in the technical development of staff by building a team that can support each other and grow their talents
- Supports AR Specialist in managing relationships with operations and business leaders to understand how the business works and proactively identify changes impacting accounting/financial reporting in terms of AR
- Perform accrual revenue entries for closing procedures
- Train and support senior staff accountants on the media and commerce team
- Works with treasury to ensure cash summaries are complete to assist with cash forecasting
- Successfully integrated four large companies as part of acquisitions and was part of the project integration team.
Accountant, Consultant
Speed Digital
US
2015.02 - 2015.07
- Assisted team members in transitioning to new system through extensive training and one-on-one support
- Contributed to hiring, training and development of accounting teams
- Reconciled accounts and created documents for monthly closure procedures
- Payroll/Benefits, update bi-weekly payroll and submit for direct deposit in QuickBooks
- Weekly Accounts Payable functions in QuickBooks (set new vendors, post bills and cut checks)
- Receive and post checks for Accounts Receivable through QuickBooks
- Monthly post of all credit card transactions through Authorize.net and QuickBooks
- Review raw data for invoices and then post the invoices into QuickBooks and send them to clients
- Month end processes in QuickBooks include general ledger entries, accruals, prepaid, payroll tax, bonuses, depreciation, intercompany entries, and reconcile bank accounts
- Review all expenses for reimbursement
- Review and reconcile all corporate P-card purchases
- Create and review commissions worksheet monthly
- Prepare all month-end reports for the CFO.
Accounts Receivable Specialist
Invitation Homes
US
2013.04 - 2015.01
- Daily check scanning
- Code and post daily deposits received (by check or online payment) into accounting system (Yardi) for over 2,000 homes
- Prepare checks for deposit and take to bank
- Research and resolve discrepancies between payments received and tenant ledger
- Daily posting of NSF's within the accounting system
- Maintain log of outstanding AR issues and work with Portfolio Manager and Regional Controller to resolve
- Prepare, maintain, and post AR reports for weekly AR meetings
- Communicates with Accounting, Property personnel, and Treasury
- Created system for money flow management within office
- Train staff in other regions for roles in accounting
- Create a calendar for accounting functions to standardize the process
- Review bank statement and post Housing Authority and Section 8 wires
- Review aging reports and create zero receipts when needed
- Process recurring ACH payments monthly
- Responsible for 26 markets across the US as the one point of contact for all accounts receivables
- Process credit applications commercial and individual (Equifax and D&B) with established departmental limits
- Daily cash posting to customer accounts accurately
- Weekly average $1 million of checks and wires
- Reconcile the bank statements and credit card statements monthly
- Responsible for collection of national accounts
- Average portfolio of $4 million per month
- Build relationships with clients to maintain communications for collecting overdue accounts.
National Accounts Receivable Coordinator
Equity Corporate Housing Inc
US
2003.03 - 2013.04
- Assisted team members in transitioning to new system through extensive training and one-on-one support
- Contributed to hiring, training and development of accounting teams
- Reconciled accounts and created documents for monthly closure procedures
- Payroll/Benefits, update bi-weekly payroll and submit for direct deposit in QuickBooks
- Weekly Accounts Payable functions in QuickBooks (set new vendors, post bills and cut checks)
- Receive and post checks for Accounts Receivable through QuickBooks
- Monthly post of all credit card transactions through Authorize.net and QuickBooks
- Review raw data for invoices and then post the invoices into QuickBooks and send them to clients
- Month end processes in QuickBooks include general ledger entries, accruals, prepaid, payroll tax, bonuses, depreciation, intercompany entries, and reconcile bank accounts
- Review all expenses for reimbursement
- Review and reconcile all corporate P-card purchases
- Create and review commissions worksheet monthly
- Prepare all month-end reports for the CFO.
Education
MBA in Business and Project Management -
Broadwell College of Business and Economics
01.2005
Bachelor of Science in Psychology -
Fayetteville State University
01.2005
Skills
- WorkDay
- OperativeOne
- SAP
- Salesforce
- OneCup
- Streamware
- Advanced Excel
- Word
- Outlook
- QuickBooks
- Oracle/JDE
- NetSuite
- YayPay
Timeline
Accounts Receivable Manager
Huseby Global Litigation
2023.06 - Current
Accounts Receivable Supervisor
Red Ventures
2018.11 - 2023.05
Senior Accountant/Receivables Manager
Canteen
2015.08 - 2018.10
Accountant, Consultant
Speed Digital
2015.02 - 2015.07
Accounts Receivable Specialist
Invitation Homes
2013.04 - 2015.01
National Accounts Receivable Coordinator
Equity Corporate Housing Inc
2003.03 - 2013.04
MBA in Business and Project Management -
Broadwell College of Business and Economics
Bachelor of Science in Psychology -
Fayetteville State University
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