Kristine Stewart

Served as primary contact for tenant work orders and building inquiries, directing requests appropriately.

• Coordinated scheduling and logistics for meetings, events, and training sessions.
• Notified Property Manager of recurring tenant complaints and unusual situations.
• Maintained daily emergency contact lists and updated tenant information manuals.
• Administered vendor contracts, including creation of purchase orders and management of agreements.

Oversaw waste removal operations, ensuring compliance with policies and effective dumpster coordination.

• Reviewed vendor invoices, addressing discrepancies proactively and processing payments accurately.
• Conducted weekly area walkthroughs to assess condition of amenity spaces and common areas.

• Coordinated services with vendors and facilities partners for routine and special projects.
• Understood fiscal responsibility principles to minimize wasteful spending.
• Leveraged centralized support services from Seattle Headquarters for emergency preparedness and budget support.
• Developed strong working relationships with onsite Amazon Executive Admins and Business Unit Leaders.
• Maintained daily awareness of on-site events through effective communication with vendors and facilities team.
• Held weekly meetings to review trouble tickets, addressing aging issues and escalations.
• Conducted thorough trouble ticket resolutions involving research, inspections, and correspondence with stakeholders.
• Managed vendor access for office supplies, maintenance contractors, and janitorial services.

• Explained preparation methods for menu items, detailing ingredients and cooking techniques.
• Monitored food allergies and sensitivities for all guests to ensure safety.
• Managed cash registers, including transactions, charge slips, and balancing cash drawer.
• Trained new employees on operational procedures and customer service standards.

• Adapted to evolving claim handling procedures to enhance efficiency.
• Processed and approved paperwork for claim payouts, ensuring accuracy.
• Managed 325-350 open claims, providing timely resolutions.
• Handled repairable, total loss, and diminished value claims effectively.
• Scheduled necessary services for clients in alignment with insurance policies.
• Submitted compliance paperwork in accordance with state regulations.
• Completed high volume of emails and calls daily to maintain communication.
• Maintained adaptability amidst ongoing changes in claims operations.

• Processed high volume of emails and calls daily to enhance communication efficiency.
• Managed 50 to 75 open claims, including repairable and complex total loss claims.
• Submitted compliance paperwork according to state requirements for regulatory adherence.
• Scheduled necessary services for clients aligned with insurance policy terms.
• Ensured accurate entry of claims information in Navigator claims system.
• Handled submission of compliance documentation per state regulations systematically.