Kristine Stinebaugh
Wapakoneta,OH
Summary
Administrative professional with 8 years of experience in managing emergency communications while enhancing public perception. Excels in customer service, problem-solving, and attention to detail, ensuring operational efficiency. Proficient in effective communication and multitasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Auglaize County Sheriff's Ohio
09.2017 - Current
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Bachelor of Science - Digital Marketing
University of Wisconsin, Madison
Madison, WI12-2027
Bachelor of Science - Biology
Bowling Green State University
Bowling Green, OH12-2021
Skills
- Memory retention
- Typing speed
- Problem-solving
- Critical thinking
- Teamwork and collaboration
- Computer skills
- Decision-making
- Data entry
- Customer service
- Time management
- Attention to detail
- Proficient in MS office
- Research and data collection
Certification
- CNP - Certified Notary Public
- CPR - Basic Life Support
- EMD - Emergency Medical Dispatch
Timeline
911 Emergency Dispatcher
Auglaize County Sheriff's Ohio
09.2017 - Current
Bachelor of Science - Digital Marketing
University of Wisconsin, Madison
Bachelor of Science - Biology
Bowling Green State University
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