KRISTINE YOUNG
Port Saint Lucie,FL
Summary
Senior transformation leader specializing in master data management, product ownership and enterprise operations. Recognized for translating ambiguity into scalable solutions, strengthening data governance, reducing operational effort and leading complex cross-functional change across business and technology.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Senior Manager, Master Data Management & Product Ownership | Second-Level Leader
Office Depot / ODP Business Solutions
01.2024 - Current
- Directed strategic master data management initiatives and product ownership efforts to enhance organizational efficiency.
- Facilitated collaboration among diverse teams to enhance operational efficiency and accelerate speed to market.
- Developed strategic initiatives to optimize and automate master data management processes and reduce costs.
- Implemented automated solutions and redesigned workflows to enhance cost audit efficiency, reducing operational effort by 50% while elevating data quality and pricing responsiveness.
- Achieved a 98% reduction in missing manufacturer data in one quarter while establishing a robust audit system for new item data integrity.
- Implemented cost-saving measures that generated approximately 29% in organizational savings while meeting tight project deadlines.
- Designed and showcased process-mining proof of concept, providing senior leaders with critical insights to guide software implementation strategies.
- Facilitated seamless integration of Freshdesk learning into GSO, enhancing import price file structuring for improved efficiency.
Senior Manager, Master Data Management
Office Depot / ODP Business Solutions
01.2020 - 01.2024
- Led master-data strategy and Product Owner responsibilities through company separation and new business models while adapting to rapidly changing priorities, expanding scope and team responsibilities based on sustained performance.
- Directed separation across ~40 master-data processes and ~40 Vendor Portal applications, encompassing security, workflow design, requirements, UAT, deployment, and change management.
- Supported enterprise assessment of ~50 systems and 1,200 interfaces, contributing to updates of ~30M records for Veyer revenue/cost model.
- Delivered Vendor Portal applications and enhancements eliminating manual touchpoints and generating hundreds of hours in annual savings.
Senior Project Manager, Merchandising Strategy
Office Depot / ODP Business Solutions
01.2019 - 01.2020
- Led strategic merchandising initiatives and cross-functional projects that required process design, stakeholder alignment, and disciplined execution.
- Led cross-functional teams to execute strategic projects, ensuring alignment with organizational goals.
- Developed and managed project timelines, budgets, and resource allocations for multiple initiatives.
- Facilitated stakeholder meetings to gather requirements, address concerns, and provide project updates.
Director, Supply Chain / Inventory Management Operations
Office Depot / ODP Business Solutions
01.2016 - 01.2019
- Directed supply-chain and inventory-management operations, executing complex store closures and relocating over $20M in surplus and inactive inventory.
- Implemented process improvements, reducing recurring workload by approximately 40 hours weekly, saving resources equivalent to one full-time position.
- Led cross-functional teams to optimize supply chain processes and enhance operational efficiency.
- Developed strategic initiatives that improved customer satisfaction and retention rates across multiple business units.
- Implemented data-driven decision-making frameworks to streamline procurement and inventory management operations.
Director, Merchandising Operations
Office Depot / ODP Business Solutions
01.2015 - 01.2016
- Directed merchandising operations for high-value commercial programs and enterprise execution; oversaw premium-space merchandising programs contributing to approximately $500M in annual revenue.
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Directed budgeting processes, optimizing resource allocation for multiple departments within the organization.
- Spearheaded process improvement projects that streamlined workflow and reduced operational costs significantly.
Senior Manager, Merchandising Operations
Office Depot / ODP Business Solutions
01.2012 - 01.2015
- Led merchandising operations and process improvement initiatives, driving a promotional-space process that generated over $20M in incremental sales.
- Led cross-functional teams to implement process improvements, enhancing operational efficiency and customer satisfaction.
- Developed strategic initiatives to increase market share and drive revenue growth across multiple business segments.
- Streamlined inventory management practices, reducing excess stock while maintaining product availability for customers.
Manager, Pricing & Promotional Execution / Analyst, Merchandise Strategy
Office Depot / ODP Business Solutions
01.2008 - 01.2012
- Progressed through pricing, promotional execution, and merchandise strategy roles, developing expertise in process improvement and analytics to enhance cross-functional operational leadership.
- Streamlined inventory management processes, enhancing order accuracy and reducing fulfillment delays.
- Led cross-functional teams to implement operational improvements, increasing overall efficiency in service delivery.
- Developed training programs for staff, fostering a culture of continuous learning and professional development.
Skills
- Master Data Management
- Product Ownership
- Data Governance
- Data Analytics
- Process Mining
- Process Improvement
- Enterprise Transformation
- Operational Excellence
- Data-driven decision making
- Strategic planning
- Cross-Functional Leadership
- Change Leadership
- Operations management
- Team coordination
- Team collaboration
Accomplishments
- $500M annual revenue programs
- $20M+ incremental sales
- $20M+ inventory relocation
- 40 hours/week workload reduction
- ~$1M P&L cost reduction
- ~70% GL discrepancy reduction
Certification
Certification: Lean Six Sigma Green Belt
Personal Information
Title: SENIOR LEADER | MASTER DATA MANAGEMENT PRODUCT OWNERSHIP ENTERPRISE TRANSFORMATION
Timeline
Senior Manager, Master Data Management & Product Ownership | Second-Level Leader
Office Depot / ODP Business Solutions
01.2024 - Current
Senior Manager, Master Data Management
Office Depot / ODP Business Solutions
01.2020 - 01.2024
Senior Project Manager, Merchandising Strategy
Office Depot / ODP Business Solutions
01.2019 - 01.2020
Director, Supply Chain / Inventory Management Operations
Office Depot / ODP Business Solutions
01.2016 - 01.2019
Director, Merchandising Operations
Office Depot / ODP Business Solutions
01.2015 - 01.2016
Senior Manager, Merchandising Operations
Office Depot / ODP Business Solutions
01.2012 - 01.2015
Manager, Pricing & Promotional Execution / Analyst, Merchandise Strategy
Office Depot / ODP Business Solutions
01.2008 - 01.2012