Summary
Overview
Work History
Education
Skills
Timeline
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Kristine Francisco

Sunnyvale,CA

Summary

Proactive and detail-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast paced-environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Embryologist Assistant

Sutter Health, Fertility
06.2023 - Current
  • Prepared charts for daily surgical cases including transvaginal oocyte retrievals and frozen embryo transfers, TESE and TESA procedures.
  • Entered and maintained accurate data from completed charts into fertility database.
  • Assisted embryologists by preparing cryopreservation materials with close attention to detail. Prepared straws, labels and paperwork for embryo freezing procedures.
  • Processed billing for patient's procedures,
  • Monitored and managed office / laboratory inventory; placed and tracked supply orders to ensure uninterrupted operations.
  • Reviewed and organized patient records for embryo transport requests, ensuring accuracy and saftey of transport between clinics.
  • Proficiency with EPIC EHR system and Microsoft office

Program Coordinator I (Donor Program Coordinator)

Sutter Health, Fertility
09.2022 - 06.2023
  • Collaborated with egg donor agencies to identify and recruit qualified candidates.
  • Reviewed and evaluated medical and personal records to determine suitability of potential egg donors and gestational carriers.
  • Participates in daily clinical rounds to discuss patient care, coordinate treatment plans and ensure continuity of care.
  • Screened intended parents, egg donors and gestational carriers in compliance with FDA guidelines.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.

Patient Service Representative

Sutter Health, Fertility
06.2019 - 09.2022
  • Front office clerical work & trainer specializing in fertility for three locations. East Palo Alto, Fremont & San Jose Sutter Health
  • Assisting supervisor by overseeing 2-4 entry level front desk administrators & establishing training schedules.
  • Understanding of daily association operations including appointment scheduling, collections & inventory.
  • Assist daily in supervising building and area upkeep, ordering & maintaining materials & supplies for both locations.
  • Accurate & timely billing of patients.
  • Familiarity with Microsoft Team, Word & Excel.
  • Proficient using PICIS for Operating Room Surgery Scheduling
  • Proficient scheduling appointments in EPIC EHR

Certified Nursing Assistant

Valley House Rehabilitation Center
02.2016 - 08.2017
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding.
  • Assisted patients with daily living activities for enhanced comfort.
  • Monitored and recorded vital signs, fluid intake, and output.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Administered medication under supervision of nursing staff.

BARISTA CASHIER

Starbucks, Target
09.2014 - 06.2019
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operations, stock procedures & customer service.
  • Maximized sales potential by preparing, storing, rotating & merchandising products at point of sale.
  • Learned roles of other departments to provide coverage & keep store operational.
  • Inventoried stock & placed new orders to keep supplies within optimal levels for expected demands.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

CNA LICENSE -

MVLA
11.2015

HIGH SCHOOL DIPLOMA - undefined

FREMONT HIGH SCHOOL
06.2014

Skills

  • Strong work ethic
  • Attention to detail
  • Self-directed and motivated
  • Adaptability and flexibility
  • Interpersonal skills
  • Data entry
  • Time management
  • Document & Quality Control

Timeline

Embryologist Assistant

Sutter Health, Fertility
06.2023 - Current

Program Coordinator I (Donor Program Coordinator)

Sutter Health, Fertility
09.2022 - 06.2023

Patient Service Representative

Sutter Health, Fertility
06.2019 - 09.2022

Certified Nursing Assistant

Valley House Rehabilitation Center
02.2016 - 08.2017

BARISTA CASHIER

Starbucks, Target
09.2014 - 06.2019

HIGH SCHOOL DIPLOMA - undefined

FREMONT HIGH SCHOOL

CNA LICENSE -

MVLA