Kristine Francisco
Sunnyvale,CA
Summary
Proactive and detail-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast paced-environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Embryologist Assistant
Sutter Health, Fertility
San Jose, CA
06.2023 - Current
- Prepared charts for daily surgical cases including transvaginal oocyte retrievals and frozen embryo transfers, TESE and TESA procedures.
- Entered and maintained accurate data from completed charts into fertility database.
- Assisted embryologists by preparing cryopreservation materials with close attention to detail. Prepared straws, labels and paperwork for embryo freezing procedures.
- Processed billing for patient's procedures,
- Monitored and managed office / laboratory inventory; placed and tracked supply orders to ensure uninterrupted operations.
- Reviewed and organized patient records for embryo transport requests, ensuring accuracy and saftey of transport between clinics.
- Proficiency with EPIC EHR system and Microsoft office
Program Coordinator I (Donor Program Coordinator)
Sutter Health, Fertility
San Jose, CA
09.2022 - 06.2023
- Collaborated with egg donor agencies to identify and recruit qualified candidates.
- Reviewed and evaluated medical and personal records to determine suitability of potential egg donors and gestational carriers.
- Participates in daily clinical rounds to discuss patient care, coordinate treatment plans and ensure continuity of care.
- Screened intended parents, egg donors and gestational carriers in compliance with FDA guidelines.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Patient Service Representative
Sutter Health, Fertility
East Palo Alto, CA
06.2019 - 09.2022
- Front office clerical work & trainer specializing in fertility for three locations. East Palo Alto, Fremont & San Jose Sutter Health
- Assisting supervisor by overseeing 2-4 entry level front desk administrators & establishing training schedules.
- Understanding of daily association operations including appointment scheduling, collections & inventory.
- Assist daily in supervising building and area upkeep, ordering & maintaining materials & supplies for both locations.
- Accurate & timely billing of patients.
- Familiarity with Microsoft Team, Word & Excel.
- Proficient using PICIS for Operating Room Surgery Scheduling
- Proficient scheduling appointments in EPIC EHR
Certified Nursing Assistant
Valley House Rehabilitation Center
Santa Clara, CA
02.2016 - 08.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding.
- Assisted patients with daily living activities for enhanced comfort.
- Monitored and recorded vital signs, fluid intake, and output.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Administered medication under supervision of nursing staff.
BARISTA CASHIER
Starbucks, Target
Sunnyvale, CA
09.2014 - 06.2019
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operations, stock procedures & customer service.
- Maximized sales potential by preparing, storing, rotating & merchandising products at point of sale.
- Learned roles of other departments to provide coverage & keep store operational.
- Inventoried stock & placed new orders to keep supplies within optimal levels for expected demands.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
CNA LICENSE -
MVLA
11.2015
HIGH SCHOOL DIPLOMA - undefined
FREMONT HIGH SCHOOL
06.2014
Skills
- Strong work ethic
- Attention to detail
- Self-directed and motivated
- Adaptability and flexibility
- Interpersonal skills
- Data entry
- Time management
- Document & Quality Control
Timeline
Embryologist Assistant
Sutter Health, Fertility
06.2023 - Current
Program Coordinator I (Donor Program Coordinator)
Sutter Health, Fertility
09.2022 - 06.2023
Patient Service Representative
Sutter Health, Fertility
06.2019 - 09.2022
Certified Nursing Assistant
Valley House Rehabilitation Center
02.2016 - 08.2017
BARISTA CASHIER
Starbucks, Target
09.2014 - 06.2019
HIGH SCHOOL DIPLOMA - undefined
FREMONT HIGH SCHOOL
CNA LICENSE -
MVLA