Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kristine Mary Ramos

Phoenix,AZ

Summary

Well-qualified HR specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

10
10
years of professional experience

Work History

Human Resources Specialist – Trainer

Securitas
Phoenix , AZ
2019.04 - Current
  • Create/Update Training Modules Monthly and Annually
  • Host Virtual and In Person for Class sizes of 20-30 new hires
  • Track Licenses Per State Standards - 50 Employees Per Weekly Rotation
  • Teach Guard Card Classes Per DPS Standards
  • Effective training one-on-one and in group settings

Team Leader/Management

Target
Phoenix , AZ
2011.11 - 2019.04
    • Trained new HR recruits for other locations
    • Create guest driven schedules each week and peak holidays
    • Track and manage records per compliance standards
    • Manages store's payroll, meal compliance, termination compliance, guest driven scheduling for 100+ staff members
    • Provides feedback for training employees to reduce turn-over rate & promote development
    • Improved Human Resource metrics including attendance culture, meal compliance, and scheduling effectiveness
    • Customer Services
    • Customer Satisfaction/De-escalation
    • Provides services such as process returns, exchanges, and adjustments, payments on REDcard accounts, online orders, and gift registry assistance
    • Implement best practices
    • Prevented close of non-compliant location
    • Ensured store was within food safety standards
    • Train and develop employee into training positions/roles
    • Coach employees to establish teamwork, accountability, and improve attendance

Education

High school Diploma -

Gladstone High School
Azusa, CA
2011

High school Diploma -

Gladstone High School
California
2009

Skills

  • Ability to cross train and teach new skills
  • Creates routines for effective operations
  • Dedication to workload and team goals
  • Promotes open-door culture
  • Procedure Compliance
  • Employment Data Tracking
  • Employment Recordkeeping
  • New Hire Onboarding
  • Employee Orientation
  • Drug Testing
  • Adaptable to Changing Conditions

Additional Information

I have an amazing Pembroke Welsh Corgi named Rookie

Timeline

Human Resources Specialist – Trainer

Securitas
2019.04 - Current

Team Leader/Management

Target
2011.11 - 2019.04

High school Diploma -

Gladstone High School

High school Diploma -

Gladstone High School
Kristine Mary Ramos