Kristine Rose Mae Malabanan
Long Beach,CA
Summary
Analytical and strategic Restaurant Manager, yet, Registered Nurse in profession, with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Restaurant Manager
The Noypitz Bar & Grill
11.2018 - Current
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Correctly calculated inventory and ordered appropriate supplies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Worked effectively in fast-paced environments.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Elderly Caregiver
Centennial Home Care, Inc
04.2012 - 06.2016
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Transported clients to and from medical appointments with safety and efficiency.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Provided compassionate and patient-focused care to cultivate well-being.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Customer Service Office Staff Member
ALGAI, Inc
07.2011 - 04.2012
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Investigated and resolved customer inquiries and complaints quickly.
- Reduced wait times for customers through efficient multitasking and prioritization skills.
- Coordinated effectively with other departments to resolve client concerns promptly and comprehensively.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promptly responded to inquiries and requests from prospective customers.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Staff Nurse
Capiz Emmanuel Hospital
06.2010 - 06.2011
- Streamlined workflow processes to increase efficiency in a high-volume clinical setting.
- Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
- Managed patients recovering from medical or surgical procedures.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted a culture of safety by strictly adhering to infection control measures and reporting any potential hazards or concerns.
Nurse Trainee
Capiz Doctor's Hospital
06.2009 - 06.2010
- Demonstrated adaptability when working under pressure in fast-paced environments such as emergency departments or intensive care units.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Enhanced patient satisfaction by providing compassionate assistance with daily tasks such as bathing, dressing, and feeding.
- Assisted in wound care management, helping patients recover more quickly from injuries or surgical procedures.
- Monitored patient vital signs and reported any changes to nursing staff.
- Exhibited strong teamwork skills when collaborating with fellow nurse trainees during group projects or simulations exercises.
Education
Bachelor of Science - Nursing
Filamer Christian University
Capiz, Philippines06.2008
Skills
- Conflict resolution techniques
- Critical Thinking
- Collaboration and Teamwork
- Team Management
- Sanitation
- Delegation and Motivation
Languages
English
Full Professional
Tagalog
Native or Bilingual
Additional Information
1. Ronaldo Viray
Restaurant Director
The Noypitz Bar & Grill
562-685-5406
2. Maria Ana Malabanan
Registered Nurse
Kaiser Downey
760-214-1000
Timeline
Restaurant Manager
The Noypitz Bar & Grill
11.2018 - Current
Elderly Caregiver
Centennial Home Care, Inc
04.2012 - 06.2016
Customer Service Office Staff Member
ALGAI, Inc
07.2011 - 04.2012
Staff Nurse
Capiz Emmanuel Hospital
06.2010 - 06.2011
Nurse Trainee
Capiz Doctor's Hospital
06.2009 - 06.2010
Bachelor of Science - Nursing
Filamer Christian University
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