Kristin M. Haynes
Round Rock,TX
Summary
Energetic and dedicated to efficient and effective collaboration between teams, students and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Baker Orthotics And Prosthetics
Austin, TX
11.2021 - Current
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Explains insurance requirements to patients and families and tracks to completion making follow up outreach as needed
- Assist in marketing efforts to build relationships with local referral sources, have seen 35% increase in referrals.
LIBRARY AIDE
Hutto Elementary School
Hutto
08.2015 - 09.2019
- I have over 12 years of experience in Healthcare with a focus in skilled nursing facilities and hospice care
- Throughout my tenure, I was responsible for overseeing the well-being of my residents and clients
- Building and leading small project teams on a variety of projects and custom projects per my departments
- I also have been lead in assuring appropriate payer source is determined for complete revenue collection
- I am highly motivated and thrive on building successful teams and empowering my team members to grow and work together to achieve a common goal
- Responsible for seeing 450 students weekly in the library
- Was a committee member for the program Capturing Kids Hearts
- Built relationships with each student, and looked for assistance to reach those I could not
- Set up and ran Book Fairs twice a year and purchased new titles with monies earned
- Maintained inventory of library collection of over 18,000 titles
- Planned informative, exciting lessons for each grade level prek-5th
- Organized library catalog, supplies, equipment and records
- Drove the expansion of the library collections and programs in response to student and faculty needs
- Provided guidance of technical issues as required.
- Marketed library's many services to visitors and patrons through active communication.
CUSTOMER SERVICE REPRESENTITIVE
LOWES Home Improvement
Hutto
02.2013 - 08.2015
- Maintained store organization
- Adhere to all company safety standards and policies
- Cross trained for coverage of other departments
- Utilized exceptional communication skills to connect with customers
- Ability to assess needs of customers and present appropriate solutions.
SERVICE DIRECTOR/PSYCHO-SOCIAL COORDINATOR
ASTA Healthcare Center of Elgin
Elgin, IL
05.2005 - 07.2007
- Placed residents in appropriate Psychosocial groups dependent on their need
- Assured residents were aware of their rights and responsibilities
- Helped prepare for all annual state surveys as well as assisting during unscheduled surveys
- Maintained timely and accurate documentation in compliance with State and Federal regulations
- Successfully played an active role of our team preparing for, and approval of our JCAHO accreditation survey
- All assessments completed within mandate time frame with included MDS, Social History, Psychosocial/Mental Status
- Assessment, Care Plan, Social Service progress notes and
- Discharge Plan
- Part of the Interdisciplinary team for over 90 residents
- Interim Admissions Director for 6 months
- Back up to Admissions for tours of facility or questions to be answered
- Accompanied Admissions Director on screenings of potential residents
- PROFESSIONALEXPERIENCE
- Kristin M
- Haynes
KH CASE MANAGER
VITAS Innovative Hospice Care
Lombard, IL
03.2000 - 05.2005
- Provided weekly, monthly and yearly reports to my General
- Manager as well as the Regional Vice President
- Able to show compassion with the sensitive nature of my career
- Assuring complete and accurate information on financial assessments
- Had a 97% success rate in receiving approval on Medicaid applications for my patients
- Managed all Medicaid accounts from no payer source to approval or write off
- Worked independently
- Completion of written contracts as back up to the Executive
- Secretary
Education
Associate of Arts - Health Science KH
Elgin Community College
Elgin, IL08.1993
Skills
- Leadership
- Mentoring
- Communication Skills
- Problem Solving
- Teamwork
- Adaptability
- Calm and Effective Under Pressure
- Microsoft Word
- Excel
- Patient Rapport
- HIPAA Compliance
- Counseling and Guidance
Certification
CPR First Aid
Timeline
Patient Care Coordinator
Baker Orthotics And Prosthetics
11.2021 - Current
LIBRARY AIDE
Hutto Elementary School
08.2015 - 09.2019
CUSTOMER SERVICE REPRESENTITIVE
LOWES Home Improvement
02.2013 - 08.2015
SERVICE DIRECTOR/PSYCHO-SOCIAL COORDINATOR
ASTA Healthcare Center of Elgin
05.2005 - 07.2007
KH CASE MANAGER
VITAS Innovative Hospice Care
03.2000 - 05.2005
Associate of Arts - Health Science KH
Elgin Community College
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