Kristin N. Becerra
Portland,OR
Summary
Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service.
Overview
5
5
years of professional experience
Work History
Coffee Barista/Bakery Clerk
Honu Coffee
Newhall, CA
02.2019 - 05.2020
- Mixed dough, scaled breads and cakes and performed all baking duties.
- Monitored counter and display inventory, replacing stock and requesting new product from kitchen to keep areas well-stocked for maximum sales.
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Prioritized drink requests while managing interruptions.
Lead Baker
The Daily Harvest
Newhall, CA
10.2016 - 11.2017
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Established new menu of vegan-friendly, whole grain pastry items.
- Complied with all health and safety codes.
- Cleaned and maintained kitchen equipment and oven.
- Cut, peeled and prepped seasonal fruit for pie fillings.
- Iced and airbrushed cakes and other pastries for customized orders.
- Filled out inventory and production sheets and informed head chef of stock levels.
Assistant Manager
Baskin Robbins
Canyon Country, CA
05.2015 - 06.2016
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff of 10 including shift leads, enabling them to improve skills, achieve daily objectives and attain advancement.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Assistant Baker
Two Ships
Santa Clarita, CA
02.2014 - 06.2015
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Washed dishes and sanitized prep area at end of each shift.
- Created new bakery menu items to appeal to new and existing customers.
- Resolved customer concerns with positive approach and constructive strategies.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Baked gluten-free, vegan and alternative diet treats based on customers' needs.
- Approved products before sale to maintain highest level of quality control.
Education
High School Diploma -
Canyon High School
Canyon Country, CA06.2014
Skills
- Smoothie making
- Point of sale knowledge
- Food preparation and safety
- Foam art
- Beverage preparation
- Coffee machinery
- Exceptional customer service
- Menu memorization
- Adaptive and creative
- Food running
- Excellent memory
- Opening and closing duties
- Cash Handling
Timeline
Coffee Barista/Bakery Clerk
Honu Coffee
02.2019 - 05.2020
Lead Baker
The Daily Harvest
10.2016 - 11.2017
Assistant Manager
Baskin Robbins
05.2015 - 06.2016
Assistant Baker
Two Ships
02.2014 - 06.2015
High School Diploma -
Canyon High School
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