Accomplished Substance Abuse Counselor at Gateway Foundation, adept in group therapy facilitation and crisis intervention. Proven track record in client assessment and regulatory compliance, enhancing recovery outcomes by 30%. Skilled in behavior management, fostering a supportive environment. Recognized for strong communication and documentation abilities, ensuring accurate case records and effective client support.
Overview
28
28
years of professional experience
Work History
Substance Abuse Counselor
Gateway Foundation
Springfield, IL
07.2023 - Current
Facilitated group therapy sessions for individuals with substance abuse challenges.
Monitored client behavior and provided support during recovery process.
Documented client progress and maintained accurate case records.
Assisted in crisis intervention to manage urgent client situations.
Provided crisis intervention services when needed.
Attended professional development workshops related to substance abuse counseling.
Ensured that all clinical documentation met state regulations and standards of practice.
Paraprofessional
Hope School
Springfield, IL
06.2022 - 07.2023
Supported teachers in classroom management and instructional activities.
Assisted students with special needs in daily tasks and learning goals.
Collaborated with staff to create an inclusive learning environment.
Monitored student progress and reported observations to educators.
Participated in training sessions to enhance support strategies for students.
Applied positive reinforcement to redirect negative behaviors.
Direct Support Professional
DD Homes Network
Springfield, IL
11.2019 - 05.2022
Supported teachers in classroom activities and student engagement.
Assisted in implementing individualized education plans for diverse learning needs.
Monitored student progress and communicated observations to educators regularly.
Facilitated small group instruction, reinforcing skills and concepts taught in class.
Supervised students during transitions, ensuring safety and adherence to rules.
Created and maintained positive relationships with students, parents, and colleagues.
Provided guidance to students in the classroom setting.
Paraprofessional
Springfield Public Schools District 186
Springfield, IL
08.2008 - 10.2019
Supported teachers in classroom management and instructional activities.
Assisted students with special needs in daily tasks and learning goals.
Collaborated with staff to create an inclusive learning environment.
Implemented individualized education plans for diverse student needs.
Monitored student progress and reported observations to educators.
Facilitated communication between students, parents, and educators.
Participated in training sessions to enhance support strategies for students.
Applied positive reinforcement to redirect negative behaviors.
Created and maintained positive relationships with students, parents, and colleagues.
Provided guidance to students in the classroom setting.
Supported students throughout academic instruction and assignments.
Offered students personalized educational, behavioral, and emotional support.
Helped implement behavior management strategies for individual students.
Assisted teachers with planning and preparing lessons for students.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Supervised small groups of students during instruction time.
Ensured that all safety regulations were followed in the classroom environment.
Assisted children at stations during small-group learning periods.
Temporary Office and Healthcare Staff
Express Employment Professionals
Springfield, IL
07.2005 - 05.2008
Implemented safety measures to uphold a secure work environment for all employees.
Participated in team meetings to discuss project updates and address any challenges.
Completed regular and thorough cleaning of equipment, floors, and furniture.
Collaborated with staff teams to achieve work goals and adhere to deadlines.
Cashier Shift Lead
Burger King
Chicago, IL
02.2002 - 02.2005
Processed customer transactions efficiently at fast-paced restaurant.
Maintained cleanliness and organization of cash register area.
Handled customer inquiries and resolved issues promptly.
Assisted in training new cashiers on operational procedures.
Stocked supplies and ensured timely availability for service needs.
Collaborated with team members to enhance service quality.
Monitored cash drawer accuracy during shifts consistently.
Supported promotional activities and upselling initiatives effectively.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Cashier Department LEAD
Goldblatt's Department Store
Chicago, IL
06.1997 - 02.2002
Processed customer transactions efficiently at Goldblatt's Department Store.
Assisted customers with product inquiries and store navigation.
Maintained accurate cash drawer during busy retail hours.
Handled returns and exchanges per store policies with professionalism.
Stocked shelves and organized merchandise to enhance store layout.
Collaborated with team members to ensure smooth checkout operations.
Monitored inventory levels and reported shortages to management promptly.
Provided excellent customer service to promote a positive shopping experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.