Generated increased sales revenue through effective lead generation and follow-up efforts.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
On Demand GM Expert
Target
03.2018 - Current
Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
Reduced costs with thorough budget analysis and strategic financial planning.
Enhanced employee retention, providing ongoing training and development opportunities.
Trained in every department, I play an intricate part in day to day business.
Nationally Recognized by Corporate and Awarded Most Elective Volunteer Hours Completed Individually.
Owner and Founder
Stoner Chick Inc.
03.2011 - Current
Networking and digital creation to promote reach and engagement reaching upwards of 3 Million in reach, approximately 1 to 2 Million in engagement and over 80 Thousand likes and followers for over 10 years.
Organizing, facilitating, and overseeing large promotional and private events including vendors, performers, liquor licences, promoting, permits, ticket sales, marketing, advertising, networking and merchandising.
Managimg up to 20 administrators, promotors, content creators, communications liaison, brand ambassadors and merchandise development.
Cashier Team Lead
Ulta
08.2021 - 07.2023
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined cashier operations for improved productivity and reduced wait times.
Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Promoted store loyalty programs to increase repeat business and bolster customer relations.
Currently holding the company-wide record for most Credit Card applications (400+) in one year.
Exemplified on the corporate training page as " Loyalty Royalty"
Education
Certification And Licensure - Cosmetology
Bayshire Beauty Academy
Bay City, MI
09.2012
Graduate - General Cannabis Studies As Per The State of CA
Ed Rosenthal's Oaksterdam Cannabis University
Oakland, CA
04.2007
Diploma - Arts And Communications
North Monterey County High School
Castroville, CA
06.2005
Skills
Managerial Experience
Online Marketing
Sales Strategies
Sales Analysis
Strategic Planning
Persuasive Communication
Project Management
Objection handling
Account Reconciliation
Consultative Sales
Lead Generation
Referral Generation
Bilingual capabilities
Customer Service
Network development
Product Merchandising
Staff Training
Promotional planning
Strong Work Ethic
Extensive product knowledge
Maintaining confidentiality
Retail Merchandising
Adaptable and Flexible
Reliable
Timeline
Freelance Sales Consultant
Estee Lauder
07.2023 - Current
Cashier Team Lead
Ulta
08.2021 - 07.2023
On Demand GM Expert
Target
03.2018 - Current
Owner and Founder
Stoner Chick Inc.
03.2011 - Current
Certification And Licensure - Cosmetology
Bayshire Beauty Academy
Graduate - General Cannabis Studies As Per The State of CA