Kristion Tomlin- Rivera
DeKalb,IL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Work History
Walmart
WALMART, Walmart
10.2021 - 02.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered incoming calls and emails to provide product information, features and benefits.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Business Administration
05.2027
Skills
- Teamwork and Collaboration
- Problem Resolution
- Verbal Communication
- Research
- Task Prioritization
- Problem-Solving
- Customer Service
- Decision-Making
Affiliations
Sigma Nu Frafernity
Campus Activity Board
Languages
Spanish
Native or Bilingual
Timeline
Walmart - WALMART, Walmart
10.2021 - 02.2022
Northern Illinois University - No Degree, Business Administration
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