Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Kristjan Lecini

Kristjan Lecini

Medford,MA

Summary

MBA candidate with 6+ years of experience in marketing, management, and hospitality. Skilled in leading teams, developing marketing strategies, and improving customer experiences. Currently seeking an internship opportunity to apply my business knowledge and hands-on expertise in a dynamic organization. Eager to expand my skills in business analytics, finance, and strategic management while contributing to organizational growth

Overview

5
5
years of professional experience

Work History

Server

The Reef
07.2023 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in opening and closing procedures, including inventory management and ensuring compliance with health and safety standards.


Digital Marketing Intern

LANDMARK
01.2023 - 03.2023
  • Designed and presented social media campaign ideas.
  • Tracked social media trends and adapted to attract target follower demographic.
  • Collaborated with cross-functional teams to execute seamless events, from concept development to final delivery, ensuring alignment with client objectives and brand identity.
  • Oversaw budgeting, negotiations, and timeline management to ensure event success within established parameters.

Server

Tuscan Kitchen
07.2022 - 10.2022
  • My previous experience in hospitality industry made me show high customer servies in a foreign country
  • My duties were to sit people, take their orders and serve food and drinks
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Assisted in opening and closing procedures, including inventory management and ensuring compliance with health and safety standards.



Server

Hilton Garden INN
07.2022 - 10.2022
  • Collaborated with kitchen and bar staff to ensure efficient service and timely delivery of orders.
  • Addressed customer inquiries, concerns, and complaints promptly, ensuring a positive dining experience.
  • Assisted in opening and closing procedures, including inventory management and ensuring compliance with health and safety standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Manager

Te Du Ktu
08.2018 - 06.2022
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Erasmus + Training

Beyond Barriers NGO
04.2022 - 05.2022
  • Gained hands-on experience in community development strategies, focusing on environmental, social, and economic sustainability.
  • Developed skills in assessing community needs and designing projects that align with local resources and priorities.
  • Collaborated with diverse teams to create actionable plans for sustainable housing, renewable energy solutions, waste management, and community engagement.
  • Enhanced understanding of sustainable agriculture practices, green infrastructure, and environmental conservation.
  • Participated in workshops on empowering local leaders and fostering collaboration between community members, businesses, and government entities.
  • Worked on creating strategies for improving social equity and ensuring inclusivity in sustainable development projects.
  • Successfully contributed to a community sustainability project, leading to measurable improvements in [specific outcomes, e.g., waste reduction, energy use, community involvement, etc.].

Erasmus + Training

Beyond Barriers NGO
02.2022 - 03.2022
  • Engaged in a cross-cultural, international training program aimed at understanding and addressing the challenges faced by minority groups across Europe.
  • Developed a deeper understanding of minority rights, social inclusion policies, and strategies to combat discrimination and marginalization.
  • Participated in workshops and discussions on creating inclusive educational programs, promoting intercultural dialogue, and fostering community cohesion.
  • Collaborated with participants from diverse backgrounds, sharing best practices and exploring innovative solutions to improve the social integration of minorities in various sectors (e.g., education, employment, healthcare).
  • Gained practical experience in designing and implementing community outreach programs to raise awareness about minority issues and advocate for equal rights.
  • Worked on a group project that created actionable strategies to enhance support for minority communities through local initiatives and advocacy efforts.
  • Strengthened communication and leadership skills by presenting on topics related to minority inclusion, policy recommendations, and intercultural relations.


Erasmus + Training

Beyond Barriers NGO
10.2021 - 11.2021
  • Participated in an Erasmus+ training focused on developing the skills and knowledge of youth workers to effectively engage with and support migrant and refugee communities.
  • Gained insights into the challenges faced by migrants and refugees, including cultural integration, mental health, legal rights, and access to services.
  • Acquired practical tools for creating safe and inclusive spaces for migrant and refugee youth, fostering social integration and combating discrimination.
  • Developed strategies for empowering youth workers to build trust and establish strong, supportive relationships with migrant and refugee communities.
  • Collaborated with international peers to design outreach programs, workshops, and peer support initiatives to improve the well-being of migrants and refugees.


SERVER

Te Du Ktu
08.2018 - 12.2019
  • My responsibilities were to serve drink and food, wait on costumers, and provive great customer servise
  • Working under pressure is one of my main skills

Education

MBA - Business Administration

Salem State University
Salem, MA
12-2026

English as Second Language -

Salem State University
Salem, MA
06-2024

MBA - Business Administration

Metropolitan University of Tirana
Tirana , Albania
06.2023

Bachelor of Science - Economics

Agriculturan University of Tirana
Tirana, Albania
06.2021

Skills

  • Communication Skills
  • Fast Learner
  • Time Management
  • Creativity
  • Leadership
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Teamwork
  • Effective Time Management
  • Microsoft Office
  • Analytic
  • Customer Service
  • Social media sites

Hobbies and Interests

  • Skiing
  • Driving
  • Soccer
  • Gym
  • Voleyball

Languages

Albanian
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Server

The Reef
07.2023 - 11.2023

Digital Marketing Intern

LANDMARK
01.2023 - 03.2023

Server

Tuscan Kitchen
07.2022 - 10.2022

Server

Hilton Garden INN
07.2022 - 10.2022

Erasmus + Training

Beyond Barriers NGO
04.2022 - 05.2022

Erasmus + Training

Beyond Barriers NGO
02.2022 - 03.2022

Erasmus + Training

Beyond Barriers NGO
10.2021 - 11.2021

Manager

Te Du Ktu
08.2018 - 06.2022

SERVER

Te Du Ktu
08.2018 - 12.2019

MBA - Business Administration

Salem State University

English as Second Language -

Salem State University

MBA - Business Administration

Metropolitan University of Tirana

Bachelor of Science - Economics

Agriculturan University of Tirana
Kristjan Lecini