Highly-motivated to take on a new challenge as the Front Desk Administrator at Functional Family Medicine. Strong worth ethic, adaptability & exceptional interpersonal skills. Adept at working effectively unsupervised & quickly mastering new skills. Organized, focused & patient, with an excellent eye for detail. Outstanding prioritization & productivity.
Overview
26
26
years of professional experience
Work History
Substitute Teacher
Kelly Services
08.2022 - Current
Provided instruction & guidance to APS students in the absence of a regular teacher for Pre-K through grade 12, including Special Education
Requested based on excellent referrals & trusted performance
Provided classroom instruction outlined in teacher's lesson plans
Provided notes & reports on school day activities to primary teacher
Assisted with classroom management issues when needed
Encouraged positive behavior through effective communication techniques
Participated in professional development programs related to education topics
Administrative Assistant III
University of New Mexico Student Activities Center
10.2002 - 03.2005
By request, I also returned to this position briefly as a temporary employee from August 2009 until October 2009.
Designed department publications including the Campus Handbook, Guide to Student Organizations, Campus Map, Life Skills Calendar, Commuter Student Guide, Greek Life Recruitment Booklet, promotional items, event invitations
Designed & maintained new Student Organization Database with Access
Maintained department website, databases & email account
Class Ring committee where I researched the official ring design & brochure
Extensive involvement with the planning of special events including Recognition Reception, Sorority Recruitment, Welcome Back Days, Homecoming, Fiestas, Fall Frenzy/Spring Storm, Hanging of the Greens, Crafts Fair, & Lobo Orientation
Coordinated & performed range of staff & operational support activities; served as liaison with other departments in the resolution of daily administrative needs
National Consultant
Chi Omega Fraternity
07.1998 - 07.2000
Served as a liaison between national officers, executive headquarters & collegiate chapter officers & members, alumnae advisory & house corporation boards, & university officials
Represented organization on national level through extensive independent travel to over 40 college campuses across the US where collegiate chapters are located
Implemented national programming designed to assist collegiate chapters in specific areas such as recruitment & retention, academics, financial management, teambuilding, leadership, officer training & crisis management.
Collected, compiled & interpreted chapter data in report form for all constituents
Supported the organization during the preparation & implementation of national conventions & regional conferences
Attended LeaderShape Institute in Champaign, IL: learned to work in high-performance teams & practice decision-making for ethical dilemmas
Sales & Marketing Director
Vista Del Rio Retirement Community
06.2001 - 06.2002
Worked to increase & maintain occupancy at or above 95% by being directly responsible for sales, community outreach education, public relations, advertising & the tracking of appropriate information
Researched & maintained information on local competition
Discussed & made recommendations for facility advertising
Developed & maintained relationships with any & all potential referral sources
Provided public speaking to community organizations as necessary
Coordinated events: Grand re-opening of the Alzheimer's & Dementia unit
Developed printed materials for use with promotions & campaigns
Member: NM Assoc. for Continuity of Care; NM Medical Review Assoc; Society for Healthcare Strategy & Market Development (Director at Large)
Manager of University Relations
zUniversity, Univ. branded affinity marketing co.
11.2000 - 04.2001
Company declared bankruptcy after working there just 5 months
Established & maintained relationships with Alumni Association staff & other Departments for UNM, NMSU & NM Tech to ensure customer satisfaction
Identified on/offline marketing opportunities both on/off-campus & developed & presented marketing plans to university partners
Coordinated, scheduled resources & directly assisted in marketing events with university partner to promote affinity
Provided tactical project management of implementation cycle for each website
Conducted training & provided guidance to interns, staff & constituents on use of website tools & applications
Coordinated ad & article creative, placement, approval process & deadlines
Attended Sales Development Seminar in Chicago, IL
Education
Some Graduate Study - Public Administration
University of New Mexico
Certificate - Graphic Design Multimedia
University of New Mexico Continuing Education
Certificate - Management Academy
University of New Mexico Human Resources Department
Bachelor of Arts - Communication & Psychology
University of New Mexico
12.1998
Skills
Microsoft Office: Word, Excel & Outlook
Impressive organizational skills with an eye for detail
Ability to set priorities, plan & coordinate
Excellent interpersonal & written communication skills
Cordial & professional demeanor with a positive attitude
Networking know-how
Ability to analyze problems & develop solutions
Teamwork & collaboration as well as independent grind
Strong facilitation, presentation & public speaking skills
Top-notch customer service attitude
Love for diversity & community mindset built on mutual respect
Other Experience
Bounce 'n Boogie Children's Music & Movement Center-2014: substitute teacher for toddler classes; CPR certified
Zumba Instructor, 2009-2011; CPR, AED & First-Aid Certified; taught fitness classes at JCC, Sports & Wellness, Sports Club of ABQ, Dimensions School of Dance & local Senior Centers; guest instructor for Breast Cancer Awareness Fundraising Event, ABQ High School dance team camp, Chi Omega Sorority sisterhood event and Alice King Community School fitness event
7-D Heating & Cooling-2009: freelance work-revised, edited & compiled new Employee Handbook of Policies & Procedures
In-home childcare for infants & toddlers, 2005-2010; cared for 4 different children PT & FT at different times during this period in my home. . All personal references available upon request.
Affiliations
Albuquerque Academy Parent’s Association: bookstore volunteer-weekly shift; library volunteer-start next week; Advancement Committee; various volunteer activities-Homecoming games, balloon making/launch, dance concert reception
Dennis Chavez Elementary School PTA: active volunteer; Jog-A-Thon team; classroom field trip chaperone
La Cueva High School PTA: Front Desk Attendant-weekly shift answering phones/greeting visitors/fielding questions; Scholarship Committee-reviewed applications & chose recipients
Sandia Preparatory School Parent's Association: Student Supply Store volunteer-weekly sales shift; active & regular volunteer for Admissions recruitment events; Development & Alumni special events-golf tournaments & Fundraising Galas with Silent Auctions; team Parent: Boys Soccer & Boys Basketball
Alice King Community School: Foundation Board Member-chaired retirement party for outgoing principal; facilitate state of the school forum; PTA President-started 1st annual day at the State Fair; started first annual Balloon Fiesta breakfast & launch; active & regular classroom/event volunteer & chaperone
Dimensions School of Dance: team parent for petite competitive team
Law Firm: assist spouse/shareholder with office work, trial prep, filing, research; event planning-annual holiday party, retirement party, family events
Brian Colon, Lt. Governor campaign: Volunteer at campaign headquarters-made phone calls to supporters for campaign donations
Chi Omega Albuquerque Alumnae Association: Alumnae Board-President, First VP, community service & fundraising chair, recruitment chair, newsletter editor; Advisory Board-personnel advisor; House Corporation Board Member
References
References available upon request.
Timeline
Substitute Teacher
Kelly Services
08.2022 - Current
Administrative Assistant III
University of New Mexico Student Activities Center
10.2002 - 03.2005
Sales & Marketing Director
Vista Del Rio Retirement Community
06.2001 - 06.2002
Manager of University Relations
zUniversity, Univ. branded affinity marketing co.
11.2000 - 04.2001
National Consultant
Chi Omega Fraternity
07.1998 - 07.2000
Some Graduate Study - Public Administration
University of New Mexico
Certificate - Graphic Design Multimedia
University of New Mexico Continuing Education
Certificate - Management Academy
University of New Mexico Human Resources Department