Dependable and passionate candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges in order to meet team goals and enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Medical Records Clerk
Malek And Malek Law Firm
12.2019 - Current
Confer with clients and other involved parties to gather and track case information, and observe confidentiality and extreme discretion.
Review charts and flag incomplete or inaccurate information, recognizing discrepancies and promptly addressing for resolution.
Assist attorneys in managing high-profile cases, ensuring timely completion of tasks and attention to detail.
Collaborate effectively with legal team members, fostering a positive work environment and increased efficiency.
Use strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Reduce case backlog by efficiently prioritizing and organizing diverse tasks, while proving successful working within tight deadlines and a fast-paced environment.
Kids Club Associate
Buckeye Fitness
01.2018 - 01.2020
Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Promoted positive behavior among club members through reinforcement strategies and proactive conflict resolution techniques.
Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
Social Service Aide 2
Franklin County Department Of Job And Family Services
08.2010 - 09.2014
Supported diverse clientele with empathy and professionalism, tailoring assistance to individual needs.
Conducted phone interviews and inspected documentation to determine approval or denial.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Coordinated referrals and scheduled transportation for eligible Medicaid clients.
Ensured strict adherence to company policies, industry regulations, safety standards, promoting a safe environment for all involved parties.
Collaborated with team members to ensure seamless service delivery and high-quality customer experiences.
Education
High School Diploma -
Grove City High School
Grove City, OH
06.2005
Skills
Case Management
Interpersonal Communication
Patient Rights
Research and Analytical Skills
Timeline
Medical Records Clerk
Malek And Malek Law Firm
12.2019 - Current
Kids Club Associate
Buckeye Fitness
01.2018 - 01.2020
Social Service Aide 2
Franklin County Department Of Job And Family Services
08.2010 - 09.2014
High School Diploma -
Grove City High School
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