Summary
Overview
Work History
Education
Skills
Tutoring
Writing
Timeline
BusinessAnalyst
Kristina Smith

Kristina Smith

Evansville,Indiana

Summary

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

12
12
years of professional experience

Work History

Intervention Assistant

EVSC Stringtown Elementary
09.2021 - Current
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Adapted equipment and technology, boosting student engagement and motivation.
  • Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
  • Worked with students to promote learning and pro-social development.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
  • Delivered efficient instruction by assisting with lesson planning and materials preparation.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Provided individualized reading, writing and math instruction to support student development.
  • Collaborated with teachers and specialists to assess student progress.
  • Helped feeding and daily living skills to support physical and emotional well-being.

Prime Time Teaching Assistant

EVSC Stringtown Elementary
09.2017 - Current
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Mentored and tutored individual students needing additional help.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Shared important information with students concerning upcoming assignments and tests.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Supported classroom activities, tutoring, and reviewing work.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Taught courses under guidance of senior instructors.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Assistant Librarian

EVPL
11.2014 - 10.2015
  • Monitored library environments to maintain safe, hazard-free settings.
  • Placed books on proper shelves when returned to circulation.
  • Inducted, informed and supported new users with thorough library orientations.
  • Set up computer and digital device access, providing assistance with use and operation.
  • Developed library displays.
  • Processed customer fines and educated individual patrons on ways to minimize future charges.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Located desired customer items through interlibrary loan system and coordinated deliveries.
  • Collected fees, fines and donations for balanced library finances.
  • Helped children select appropriate reading level library books.
  • Answered questions from patrons and helped to find desired materials.
  • Assisted patrons with operation of library photocopiers, microfiche and audio/visual equipment.
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained and updated patron records in library system database.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Maintained secure environment by monitoring visitors at front desk.
  • Communicated with other local and regional branches to locate materials for inter-library loans.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Helped patrons to complete forms for library card issuance.

Lead Sales Representative

Family Video
10.2013 - 10.2014
  • Handled cash register operations and customer transactions to process payments.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Drove store revenue by offering customers accessories and related purchases to complete selections, and always staying at the top of the commissions-received ladder.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed track of sales and customer information in company system.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to event marketing, sales and brand promotion by arranging displays, purchasing movies, keeping inventory stocked.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Performed inventory control procedures to manage stock.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Processed and stocked merchandise in accordance with store standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stayed current on company offerings and industry trends.
  • Built relationships with customers and community to promote long term business growth.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Photographer/Manager on Duty

Sear's Portrait Studios In Walmart
02.2011 - 10.2012
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Implemented cost-saving measures to enhance profitability and align with budget.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed and implemented useful strategies to increase sales and customer satisfaction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Bachelor of Science - Journalism

Ohio University
Athens, OH
07.2010

Skills

  • Classroom Instruction
  • Clean Classrooms
  • Social Skills
  • Positive Reinforcement Strategies
  • Teacher Support
  • Crisis Intervention
  • Group Activities
  • Group Assistance
  • Educational Settings
  • Conflict Management
  • Intervention Strategies
  • Emotional Support
  • School Programs
  • Reading Comprehension
  • Positive Learning Environment
  • Quality Assurance
  • Therapist Collaboration

Tutoring

One-on-one instruction for students in areas of struggle; age ranges 1st grade to 5th grade.

Writing

I enjoy writing as a hobby. I enjoy writing about mental health, marriage, parenting, struggling with physical health, as well as short fiction stories and poetry.

Timeline

Intervention Assistant

EVSC Stringtown Elementary
09.2021 - Current

Prime Time Teaching Assistant

EVSC Stringtown Elementary
09.2017 - Current

Assistant Librarian

EVPL
11.2014 - 10.2015

Lead Sales Representative

Family Video
10.2013 - 10.2014

Photographer/Manager on Duty

Sear's Portrait Studios In Walmart
02.2011 - 10.2012

Bachelor of Science - Journalism

Ohio University

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Kristina Smith