Kristofer J. Morrison
Reynoldsburg,OH
Summary
Dynamic leader with extensive experience at Nationwide Children’s Hospital, specializing in team management and quality assurance. Demonstrated ability to enhance profitability through strong relationship building and continuous improvement initiatives. Expertise in training program development and effective communication, consistently achieving sales targets and optimizing operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Coordinator– Nutrition Services
Nationwide Children’s Hospital
Columbus, Ohio
11.2007 - Current
- Collaborate daily operations with cross-functional teams including marketing, financial, HR, purchasing, and guest relations to maximize training and support company initiatives.
- Plan menus, estimate food cost and purchase inventory. Perform site audits, training, along with community outreach and multi-venue management. Ensure quality control in daily operations and manage consistency throughout the supply chain.
- Maintain year-to-year sales and profitability, keeping within set budget every year, while contributed to teams to exceed bonus targets on the P&L.
- Manage 30+ Frontline Associates, along with overseeing 2 offsite eateries and 2 coffee bars.
- Relationship Management and vendor negotiations to control COGS and improve our profit margins.
- Attend industry conferences and trade shows to maintain knowledge and network relations.
- Developed training materials for staff onboarding and ongoing education.
- Assisted in evaluating program effectiveness through feedback collection and analysis.
General Manager
Rusty Bucket Corner Tavern
Columbus, Ohio
02.2006 - 11.2007
- Led a high-performing team of 80+ employees to consistently exceed sales targets and customer services metrics.
- Analyzed sales and financial data to identify trends and make informed decisions on pricing, promotions, and menu offerings.
- Worked with all senior management and all distributors, while maintaining proper food and liquor profit margin requirements.
- Accountable for all weekly, monthly reports and forecasting.
- Built Sales forecasts and schedules to reflect desired productivity targets.
- Evaluated employee performances, set obtainable goals and developed improvement plans.
- Staff recruitment, development, retention, along with coaching and mentoring.
- Mitigated business risks by working closely with staff members and assessing performance.
Food and Beverage Manager
Darden Restaurants – DBA, Red Lobster
Columbus, Ohio
03.2003 - 02.2006
- Determine areas of improvement for cost control and initiate changes.
- Managed over 40 skilled servers and bartenders to maximize sales potentials.
- Define employee functions and keep employees on task, with strong direction.
- Conducted regular audits and assessments to ensure compliance with company policies and procedures.
- Implemented marketing and promotional campaigns to drive traffic and sales, tracking results and adjusting strategies as needed.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Associate of Arts - Business Management
Columbus State Community College
Columbus, Ohio12.2025
Hospitality Management -
Youngstown State University
Youngstown, Ohio01.2001
Skills
- Leadership and Team Management
- Problem-solving and Conflict Resolution
- Communication and Interpersonal Skills
- Training and Development
- Quality Assurance and Compliance
- Continuous Improvement
- Training Program Development
- Clear communication
- Workflow management
- Project management
Certification
• Servsafe Certified, knowledgeable in all aspects of food safety
• Manager Certification in Food Protection, Columbus Public Health
• Eagle Scout - 1996
• Management Leadership Series Classes, Nationwide Children’s Hospital
• Woodbage Course 9-441-23-1
• Manager Certification in Food Protection, Columbus Public Health
• Eagle Scout - 1996
• Management Leadership Series Classes, Nationwide Children’s Hospital
• Woodbage Course 9-441-23-1
Timeline
Senior Coordinator– Nutrition Services
Nationwide Children’s Hospital
11.2007 - Current
General Manager
Rusty Bucket Corner Tavern
02.2006 - 11.2007
Food and Beverage Manager
Darden Restaurants – DBA, Red Lobster
03.2003 - 02.2006
Associate of Arts - Business Management
Columbus State Community College
Hospitality Management -
Youngstown State University