Summary
Work History
Education
Skills
Timeline
AssistantManager
Kristofer Morace

Kristofer Morace

Robinson, TX,TX

Summary

Dynamic leader with a proven track record at Aarons Furniture Store, excelling in operations management and team building. Skilled in fostering strong customer relationships and driving sales growth, evidenced by consistent year-over-year business expansion. Expert in inventory control and staff training, ensuring organizational efficiency and high employee satisfaction.

Work History

General Manager

Aarons Furniture Store
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Store Manager

Family Dollar
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.

Overnight Grocery Lead

H-E-B Grocery
  • Strengthened overall customer experience within the grocery section by consistently executing merchandising strategies that presented visually appealing layouts and properly priced items.
  • Ensured accurate inventory counts through regular audits and proper documentation of discrepancies.
  • Contributed to a positive shopping experience by addressing customer concerns promptly and professionally.
  • Assisted customers in locating items, providing product information, and offering suggestions for their needs.
  • Maximized efficiency by correctly assembling product displays within a timely manner, thus contributing to the overall smooth operation of the department.
  • Promoted teamwork among overnight staff by fostering open communication channels between all departments within the store.
  • Demonstrated flexibility in scheduling to accommodate staffing needs during peak hours or planned absences of fellow employees.
  • Boosted customer satisfaction with friendly, knowledgeable service while handling inquiries and complaints effectively.

Framer

Clayton Mobile Homes
  • Maintained a clean work environment by organizing materials and removing debris at the end of each day.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
  • Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
  • Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
  • Inspected frames, identified issues such as warping, and implemented corrections.
  • Increased job site safety through regular maintenance and proper use of tools and equipment.
  • Assisted in the completion of complex framing projects by providing timely support to fellow team members.
  • Followed safety protocols when using nail guns, saws, and grinders.
  • Improved client satisfaction by consistently completing high-quality framing work within designated timeframes.

Customer Service Manager

Guitar Center
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

Riesel High School
Riesel, TX

Associates - Architectural And Building Sciences

McLennan Community College
Waco, TX
05.2006

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development

Timeline

General Manager

Aarons Furniture Store

Store Manager

Family Dollar

Overnight Grocery Lead

H-E-B Grocery

Framer

Clayton Mobile Homes

Customer Service Manager

Guitar Center

Riesel High School

Associates - Architectural And Building Sciences

McLennan Community College

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Kristofer Morace