Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristofer Zdan

San Rafael,CA

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
Certification

Work History

Operations Manager

Penny Bail Bonds
San Rafael, CA
2009 - 2013
  • Addressed customer concerns with suitable solutions.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Responded to information requests from superiors, providing specific documentation.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.

Deck Engineer

Westar Marine Services
San Francisco, CA
2008 - 2009
  • Executed boat start-up and shut-down procedures.
  • Carried out hourly engine room inspections, recording essential data on main engines, generators, winches, and other equipment.
  • Supervised crew members during vessel operations, overseeing maintenance tasks.
  • Collaborated with the Captain to train crew on safety protocols, life-saving equipment, and vessel upkeep.
  • Worked closely with the vessel Captain and directed shore personnel during dry docking operations for large private and commercial vessels.
  • Coordinated with the crew on large ships to manage real-time pilot changes and crane operations.

Deckhand

BayDelta Maritime
San Francisco, CA
2005 - 2008
  • Maintained and organized ship's compartments for better efficiency and to easily obtain needed items.
  • Monitored equipment for leaks, loose pipes, broken lights, or other issues and informed mechanics of repair needs.
  • Safely and efficiently completed tasks as navigation look-out.
  • Ensured that all required safety protocols were followed while underway.
  • Operated navigational systems including GPS trackers, radar units, sonar systems.
  • Provided support to bridge personnel with lookout duties while underway.

Licensed Bail Agent

Zig Zag Bail Bonds
San Rafael, CA
1997 - 2005
  • Maintained records of all transactions related to bail bonds.
  • Advised clients on how best to meet conditions imposed by courts during pre-trial period.
  • Interacted with law enforcement personnel to facilitate release from jail or detention centers.
  • Participated in meetings with prosecutors and defense attorneys regarding client's status and progress on cases.
  • Analyzed case information collected from public databases, law enforcement agencies, and other sources.
  • Monitored compliance with court orders following release from custody.

Education

Bachelor of Arts - Criminal Justice

San Francisco State University
San Francisco, CA

Skills

  • Data Analysis
  • Business Development
  • Health and safety compliance
  • Contract Management
  • Operations Monitoring
  • High-pressure environments

Certification

  • CA Department of Insurance License #1842224 (1997-2013)
  • TWIC (2005-2009)
  • Merchant Mariner Credential (2005-2009)
  • MMP (2005-2009)
  • CPR / First Aid (2005-2009)

Timeline

Operations Manager

Penny Bail Bonds
2009 - 2013

Deck Engineer

Westar Marine Services
2008 - 2009

Deckhand

BayDelta Maritime
2005 - 2008

Licensed Bail Agent

Zig Zag Bail Bonds
1997 - 2005

Bachelor of Arts - Criminal Justice

San Francisco State University
Kristofer Zdan