Summary
Overview
Work History
Accomplishments
Certification
Timeline
Generic

Kristoffer Kelly

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Submission Tech

CO2 Monitoring LLC
02.2022 - Current
  • Working with multiple states Building division and FD district regarding the standard requirements for the installation of the BULK CO2 tank & CO2 monitoring system, and how to acquire a permit.
  • Communicate effectively with the Inspectors and team members regarding invoice, Approve plans & Permits, and additional documents.
  • Implemented and designed submittal manual and workflow for CO2 Monitoring
  • Enhanced the jurisdictions list that fits the scope of responsibilities; this, increased project productivity of submittals & finals, and allowing the company to increase project bids.
  • Provided jurisdiction with payment information and requested architectural plan,
  • Monitored management goals while adhering to company standards, policies, and procedures regarding accounts.
  • Maintain record of approved plan and permit into organized filing cabinet and kept secure digital copy.
  • Managed customer accounts via database system.
  • Maintain company standards for office.

Operations Manager

PRA, LLC
01.2018 - 01.2022
  • Maintained professional and open communication with clients and attorneys
  • Communicate effectively with co-managers and corporate attorneys on highly litigated cases
  • Maintain performance reports on team and assist co-manager on day-to-day operations
  • Review original account level documents from creditors on accounts involved in litigation
  • Train and manage India base, outsourced team by creating SOP
  • Submit tickets to have legal pleadings and programming updated to current standards to fix issues with pleadings to meet court standards
  • Conduct interviews to backfill position
  • Generate report, submit filed and serviced initial pleading filed by Process server India based team for system recording
  • Conduct manager meetings, address new issues and collaborate with co-managers for resolutions

Team Leader

PRA, LLC
01.2017 - 01.2018
  • E-filing and media
  • Work side by side with manager on day-to-day duties, projects, procedures, and team operations
  • Assist manager, attorneys, paralegals, and custodian of records with pleadings
  • Communicate high level issues with managers and attorneys
  • Assist with check audits, bank, sheriff, process service fees with respective pleadings, research, and resolve unallocated fees
  • Assist in developing E-filing and Media department procedures
  • Recommend system improvements
  • Exhibit effective communication skills to ensure that flow of information is up and down chain of command
  • Perform one on one meeting with managers for strategy, updates, changes, and team development
  • Participate in interviews
  • Participate in managerial meetings to resolve department issues
  • Coach and train new employees
  • Mentor team members using data and information received from variety of sources
  • Delegate different responsibility to teams and give them sense of worth, teamwork, drive, and opportunity to learn new skills as each goal is met
  • Communicate with courts for documents, additional information
  • Record excerpt reports by process server

Accomplishments

  • Project Management
  • Specialize in process improvement and implementation
  • Detail-oriented
  • Leaderships

Certification

UCSD


Unix System Administration

CISCO IT Essential A+

Window Server Maintenance and Security

Timeline

Submission Tech

CO2 Monitoring LLC
02.2022 - Current

Operations Manager

PRA, LLC
01.2018 - 01.2022

Team Leader

PRA, LLC
01.2017 - 01.2018
Kristoffer Kelly